DeAndrea Louis

• Daily monitoring of security systems performance and security devices to ensure stability and functionality.
• Ensures that all security systems and hardware are up to date and in compliance.
• Assists with installation of security cameras and badge readers to ensure devices communicate with security application.
• Assists with employee badge activation and adding employee badge accesses.
• Performs regular system backups ensuring business continuity in case of disaster recovery scenarios.
• Troubleshoot hardware and software issues, resolving problems quickly and efficiently.

Maintained client confidentiality

Processed over 1,000 mailings daily

Acted as a floater to assist other employees

• Works with vendors to maintain all security, fire alarm systems, emergency lighting and power systems are in working order.
• Ensured a safe working environment by conducting regular safety audits and addressing potential hazards promptly.
• Oversee security guards and Security Desk operations to ensure safe and secure environment for employees, vendors, and visitors.
• Serves as point of contact for internal and external visitors, vendors, and employees seeking support and information.
• Provide excellent customer service