Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Deandrea Sterling

Hayden,AZ

Summary

Dependable and willing Diligent Hospitality Worker with great people skills. Dedicated to providing guests with best-in-class service and elevating reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs. Customer-focused professional offering strong background in hospitality. Stays on top of fast-paced work by diligently completing assignments and looks for opportunities to help others. Keeps strict compliance with health and safety requirements. Has knowledge of the Food Service industry and flexible weekday availability

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Family Dollar
Kearny , AZ
06.2024 - 09.2024
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Answered customer inquiries via phone, email, and chat.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Provided accurate information about products and services to customers.

Team Member

SUBWAY®Restaurants
Phoenix, AZ
11.2023 - 12.2023
  • Implemented strategies to take advantage of new opportunities.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Maintained positive working relationship with fellow staff and management.
  • Analyzed key performance indicators to identify effective strategies.

Team Member

Taco Bell
Phoenix, AZ
07.2023 - 10.2023
  • Greeted customers upon entering the store with friendly demeanor.
  • Answered phone calls regarding inquiries about products or services.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Built and maintained working relationships with peers and upper management.
  • Assisted newly hired team members by explaining company procedures and safety requirements.

Team Member

McDonald's
Prescott , AZ
10.2022 - 12.2022
  • Resolved customer issues promptly in a professional manner.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to achieve daily goals.
  • Provided customer service support to ensure satisfaction.

Education

GED -

GED.com
Phoenix, AZ
06-2024

Skills

  • Cleaning
  • Money Management
  • Creativity
  • Artistic
  • Communication
  • Responsible
  • Self-Motivated
  • Independent Worker
  • Dependable

Certification

  • Driver's License

Additional Information

I enjoy helping others to inspire others and make others feel good about choices that they make. I'm compassionate and empathetic in First Hand and Second Hand recovery.

Timeline

Customer Service Representative

Family Dollar
06.2024 - 09.2024

Team Member

SUBWAY®Restaurants
11.2023 - 12.2023

Team Member

Taco Bell
07.2023 - 10.2023

Team Member

McDonald's
10.2022 - 12.2022

GED -

GED.com

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