Compassionate and results-driven Master of Social Work (MSW) professional with specialized expertise in medical social work, HIV care, behavioral health, and housing stabilization. Proven ability to coordinate comprehensive care for medically and socially complex adults facing chronic illness, mental health challenges, substance use disorders, housing instability, and financial hardship. Proficient in conducting biopsychosocial assessments, developing individualized care plans, and employing crisis intervention strategies alongside Motivational Interviewing (MI) and Cognitive Behavioral Therapy (CBT) techniques. Recognized for building therapeutic relationships and advocating for vulnerable populations while enhancing access to healthcare and community-based services throughout Metro Atlanta.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Case Manager-Community Health Worker
Grady Ponce de Leon Center
Atlanta, Georgia
05.2024 - Current
Delivered comprehensive medical case management and resource navigation for 70–85 adults with HIV and chronic health conditions to address complex medical, behavioral health, housing, and psychosocial needs.
Conducted thorough biopsychosocial evaluations and designed tailored service plans aimed at identifying barriers to care and fostering self-sufficiency.
Streamlined communication between healthcare professionals and community partners to optimize patient care and ensure timely service delivery.
Conducted eligibility determinations and facilitated program services while adhering to Ryan White HIV/AIDS Program requirements and regulatory guidelines.
Utilized electronic health record systems to streamline documentation of clinical encounters and track patient referrals effectively.
Connected patients with vital housing resources, fostering stability. Enabled transportation assistance, enhancing patient access to care. Streamlined medication assistance programs, resulting in better adherence rates.
Utilized strengths-based strategies to promote patient retention and improve overall health outcomes.
Conducted safety assessments and facilitated timely referrals to higher levels of care to ensure effective management of behavioral health crises.
Collaborated with stakeholders to promote access to comprehensive medical and social services, addressing health disparities among vulnerable individuals.
Maintained accurate and timely documentation to support organizational productivity and adherence to quality and compliance standards.
Clinical Social Work Intern (MSW Practicum)
Making A Way Housing
Atlanta, Georgia
01.2025 - 06.2026
Implemented trauma-informed strategies in case management to assist adults in overcoming challenges related to chronic homelessness, serious mental illness, and substance use disorders.
Conducted at least 3 comprehensive assessments a day to identify client needs and develop tailored intervention plans.
Analyzed client profiles through thorough psychosocial assessments to uncover strengths and identify barriers to service access.
Designed individualized treatment strategies to enhance housing stability and support behavioral health recovery and employment opportunities.
Supported clients in navigating systems to secure permanent supportive housing and essential healthcare services, public benefits, and legal resources.
Conducted group sessions addressing essential life skills, emotional regulation, and strategies for relapse prevention and recovery.
Coordinated comprehensive service initiatives by engaging with behavioral health providers, housing agencies, and community organizations.
Engaged with multidisciplinary teams to formulate and deploy comprehensive crisis intervention plans addressing behavioral health emergencies.
Executed documentation processes within HMIS and agency records, ensuring adherence to program requirements and regulatory standards.
Education
Master of Social Work - MSW
Capella University
Minneapolis, MN
06-2026
Bachelor of Social Work - BSW
Georgia State University
Atlanta, GA
05-2024
Skills
Medical Social Work
Behavioral Health
Trauma-Informed Care
Motivational Interviewing (MI)
Psychosocial Assessments
Comprehensive Case Management
Care Coordination
Patient Advocacy
Community Resource Navigation
HIPAA Compliance
Quality Assurance
Microsoft Office Suite
Affiliations
National Association of Social Workers (NASW), Georgia Chapter
Certification
Basic Life Support (BLS), American Heart Association
Discharge Planner/Case Manager at Heritage Park Care & Rehabilitation CenterDischarge Planner/Case Manager at Heritage Park Care & Rehabilitation Center