De'Andrell Finister
Metairie,LA
Summary
Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Care Coordinator
DePaul Healthcare Community Centers
12.2023 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
Patient Access Rep
DePaul/Accension Health
05.2023 - 12.2023
- Responsibilities: overseeing daily operations, managing staff, ensuring compliance with the company while on and off duty, and providing exceptional customer service
- Also responsible for analyzing some patient charts for providers and for doctors, identifying different trends or patterns within those patient charts
- Furthermore, I have also been responsible for developing strategies to improve the outcome of a company's core workflow.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Pharmacy Tech
Walgreens
08.2020 - 11.2023
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Education
Master of Arts - Mental Health And Counseling
University of Phoenix
Tempe, AZ05.2026
Bachelor of Science - Criminal Justice
University of Phoenix-online
Phoenix, Arizona12.2023
Associate of Applied Science - Psychology
Delegado Community College
New Orleans, La12.2020
Skills
- Computer literate
- Creativity
- Budget planning
- Active listening
- Communication
- Problem-solving
- Teamwork
- Adaptability
- Patient Education
- Organizational Skills
- Documentation
- Case Management
- Medical terminology understanding
- Healthcare operations
- Goal Setting
- Scheduling
- Care Planning
- Patient Advocacy
- Patient Safety
Communication Skills
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership Experience
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Personal Information
Title: Patient Access Rep
References
Available upon request.
Certification
- Primary Care, Triple P
Timeline
Care Coordinator
DePaul Healthcare Community Centers
12.2023 - Current
Patient Access Rep
DePaul/Accension Health
05.2023 - 12.2023
Pharmacy Tech
Walgreens
08.2020 - 11.2023
Master of Arts - Mental Health And Counseling
University of Phoenix
Bachelor of Science - Criminal Justice
University of Phoenix-online
Associate of Applied Science - Psychology
Delegado Community College
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