DeAndria Pickett
Byram,Ms
Overview
2
2
years of professional experience
1
1
Technical Certification of Cybersecurity
Work History
Zone Manager Service Specialist
Raising Cane's
08.2020 - Current
- Counted money in drawers at beginning and end of each shift.
- Managed returns and exchanges with efficiency, minimizing any inconvenience to customers while adhering to company policies.
- Trained new hires on company policies and best practices, fostering a positive team environment.
- Resolved customer complaints with professionalism and empathy, ensuring repeat business and loyalty.
Server/Prep Cook
Refill Cafe
01.2020 - 03.2020
- Greeted customers, Operated cash register and completed transactions with customers, Followed recipes to preparation of variety of foods including sauces, salads, sandwiches, and dressings, and Expedited meals from kitchen to table
Pharmacy Technician
CVS Pharmacy
01.2018 - 04.2019
- Received written prescriptions or refill requests and verify that the information is accurate and complete, Prepared bulk medicines, filled bottles with prescribed medicines, and type and affix labels, and Assisted customers by answering simple questions, locating items and referring them pharmacists for medical information
Laundry Aide
Lakeland Nursing and Rehabilitation Center
06.2016 - 05.2015
- Received and marked articles of clothing for laundry with identifying code numbers or names
- Operated machines to clean soiled clothes
- Sorted and counted clothes removed and distributed throughout the facility
Education
Cyber Security Technology - Cybersecurity
Hinds Community College
Raymond, MSRefill Jackson Initiative
03.2020
Skills
- Active Listening
- Customer and Personal Service
- Monitoring
- Production and Processing
- Effective Communication
- Problem-Solving Skills
- Technical Aptitude
- Knowledge of Security Across Various Platforms
- Attention to Detail
- Communication Skills
Accomplishments
Zone Manager
Certified Trainer
Certification
ServSafe Food Handler Certificate, 03/01/20, The ServSafe Food Handler certification is recognized by the National Restaurant Association and recognized mastery of basic food safety knowledge.
Technical Certification, Cybersecurity, 04/21/24
Prepares IT and Cybersecurity professionals for a wide range of complex issues that focus on securing software, networks, and IT systems while understanding common threats and attacks. offers training in the areas of confidentiality, integrity, and availability in information security. You will learn to install, design, manage, operate, plan, and troubleshoot a secure information technology infrastructure. It is designed to the standards set by government and industry, allowing you to be certification-ready for employment upon completion of the curriculum.
Awards
- Student of the Quarter - Each Quarter for 2 years
- Member, DECA
- S.O.A.R Program Scholar
- Volunteer, Girls of H.O.P.E
Timeline
Zone Manager Service Specialist
Raising Cane's
08.2020 - Current
Server/Prep Cook
Refill Cafe
01.2020 - 03.2020
Pharmacy Technician
CVS Pharmacy
01.2018 - 04.2019
Laundry Aide
Lakeland Nursing and Rehabilitation Center
06.2016 - 05.2015
Cyber Security Technology - Cybersecurity
Hinds Community College
Refill Jackson Initiative
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