Motivated sales professional skilled in teamwork and training. Experienced in utilizing CRM tools to enhance sales effectiveness and foster lasting client relationships.
Overview
15
15
years of professional experience
Work History
Sales Associate
Trugreen LLC
Tampa, FL
05.2019 - Current
Increased customer satisfaction through personalized service and product recommendations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Implemented upselling techniques that contributed to overall revenue growth during peak seasons.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Collaborated with team members to achieve monthly sales targets.
Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
Led team meetings focused on sales techniques and product features, boosting overall team performance.
Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Construction Worker
Overhaul Construction
Tampa, FL
01.2011 - 05.2019
Conducted quality inspections on materials to ensure compliance with project specifications.
Collaborated with team members to implement safety protocols, reducing workplace incidents.
Assisted in framing, roofing, and drywall installation for residential and commercial projects.
Utilized hand and power tools to perform a variety of construction tasks accurately.
Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Assisted with basic carpentry work such as installing wooden floors and crown molding.
Installed drywall, siding and other structural components.
Mixed and poured concrete for variety of projects.
Helped with door and window installations.
Assisted in digging, trenching and backfilling trenches and foundations.
Operated forklifts and boom lifts to complete various tasks.