DeAngelo Trotty
Inkster,MI
Summary
Results-driven professional with extensive experience in operational management and team leadership. Known for developing training programs that elevate service standards and improve customer experiences. Committed to fostering strong customer relationships and achieving performance goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Team Leader
Eureka Eatery
Garden City, MI
08.2024 - 12.2025
- Oversaw daily operational activities to maintain high standards of service and ensure customer satisfaction.
- Developed and implemented training programs to enhance team members' understanding of operational best practices and safety protocols.
- Engineered and executed inventory control techniques to minimize waste and enhance stock levels.
- Purpose-Driven: Enhanced customer satisfaction by delivering exceptional service and resolving issues promptly to maintain high service standards.
- Resolved customer feedback swiftly to improve dining experience.
- Enhanced overall team performance through targeted coaching and mentoring initiatives.
- Oversaw daily operations, ensuring adherence to regulatory requirements, organizational policies, and industry standards.
Service Crew Member
Michigan Works!
Wayne, MI
06.2018 - 10.2020
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Collaborated with team members to maintain cleanliness and organization in service areas.
- Assisted in training new staff on service protocols and operational standards.
Education
Associate of Science -
Robichaud Highschool
Dearborn Heights, MI06.2025
Skills
- Customer relationships
- Relationship building and management
- Goals and performance
- Business development and planning
- Proficient in writing Python scripts
- Problem resolution
Accomplishments
successfully supervised a team of 4
saw that the store met food and health codes and protocals
subbed as general manager for 2 months
Certification
Hippa certified
Bloodbourne Pathogens certified
serve safe certification
Languages
English
Full Professional
Spanish
Limited Working
Interests
- Coding and Programming
- Team Sports
- Gym Workouts
- Gardening
- Blogging
- Volunteer Work
- I like trying new recipes and food trends
- Backpacking and Hiking
- Road Trips
Extracurricular activities
Chess club
JROTC Rifles Team
JROTC Cadet Challenge
Highschool Basketball
AAU Basketball
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Python
Linux
Timeline
Executive Team Leader
Eureka Eatery
08.2024 - 12.2025
Service Crew Member
Michigan Works!
06.2018 - 10.2020
Associate of Science -
Robichaud Highschool