Deann Carter
Murfreesboro,TN
Summary
Driven Pharmacy Technician with 7 years of experience and success in working within both fast-paced retail and hospital pharmacy settings. Highly proficient in accurately filling and labeling prescriptions in an outpatient setting as well as thoroughly packaging and delivering medication in an inpatient setting. A well organized team member that has good relationship-building and multitasking skills. Dedicated to serving our veterans/patients in the most safe and efficient manner as possible.
Overview
8
8
years of professional experience
Work History
Certified Pharmacy Technician
Alvin C. York VA Medical Center
03.2022 - Current
- Enhances patient care by accurately filling and dispensing prescriptions in a timely manner.
- Ensures medication safety with thorough verification of prescription orders and drug interactions.
- Collaborates with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Appropriately restock medications in Pyxis cabinets throughout medical center.
- Properly utilize automated pre-packing device to package medication whilst assuring accuracy and suitability of the final package.
- Correctly inventory, assess, and determine the needs for floor stock and external medication.
- Independently prepare medications for final check by pharmacist for immediate or mail-out processing.
- Interact personally with patients or their representatives to assure medication profiles are updated, reviewed, and needed prescription items or supplies are appropriately processed.
- Operate ScriptPro automated prescription filling system to process patient medication orders while performing proper quality assurance checks according to procedure.
- Receive drugs and supplies as requisitioned from various vendors.
- Assures drugs and supplies are appropriately stored and secured according to USP/NF guidelines.
- Use proper personal protective equipment and safety precautions when handling hazardous drugs and other medications/items with special handling requirements.
- Demonstrates flexibility and knowledge by being able to work all areas of the pharmacy including I.V. room.
- Follows all protocol and standard operating procedures for I.V. room- helping protect patients and the sterility of the intravenous medication that is being prepared.
Senior Certified Pharmacy Technician
Walgreens
05.2016 - 03.2022
- Enhanced pharmacy efficiency by streamlining medication dispensing processes and implementing inventory management systems.
- Reduced medication errors by conducting thorough drug utilization reviews and providing patient counseling on proper usage.
- Supported the development of junior pharmacy technicians through continuous training, mentorship, and performance evaluations.
- Improved patient satisfaction scores by delivering exceptional customer service in a fast-paced, high-volume pharmacy setting.
- Optimized workflow processes to maintain accurate prescription records and ensure timely order fulfillment for patients.
- Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
- Streamlined insurance billing procedures to expedite claims processing while reducing errors related to inaccurate coding or incomplete information submission.
Education
High School Diploma -
Eagleville High School
Eagleville, TN05.2016
Skills
- Prescription Filling and Labeling
- Confidentiality and HIPAA
- Aseptic Techniques
- Problem-Solving Skills
- Drug Storage Procedures
- Manual and Automated Medication Dispensing
- Sterile Technique
- Intravenous Admixture Preparation
Timeline
Certified Pharmacy Technician
Alvin C. York VA Medical Center
03.2022 - Current
Senior Certified Pharmacy Technician
Walgreens
05.2016 - 03.2022
High School Diploma -
Eagleville High School
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