Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deanna Albritton

Charlotte,NC

Summary

Dependable Medical Records Specialist with 4 year background in document assessment and quality review. Driven performer skilled in managing subpoena and court order processing. Enthusiastic and committed to accuracy, with great decision-making skills.

Customer Service experienced.

Traffic Specialist/ Media experienced.

Billing experienced.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Traffic Specialist

Spectrum
Charlotte, NC
11.2021 - Current

Helping to get TV time for companies to advertise their business

Uploading TV commercials in our Eclipse and ACW Systems

Effectively emailing top companies and agencies across the nation to make sure commercials are shown

Working as a team or individual

Political ads

Medical Records Specialist

Atrium Healthcare
Charlotte, NC
11.2018 - 10.2021
  • Monitored legal and financial statuses of various offices.
  • Kept accurate log of requests for medical information and records.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Processed medical records requests from outside providers according to facility, state and federal law.

Front Desk Receptionist

Concentra Urgent Care
Charlotte, NC
04.2018 - 11.2018
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Planned coverage needs and organized services to support incoming special events.

Front Desk Receptionist

Luke Medical Clinic
Mount Holly, NC
05.2017 - 04.2018
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Planned coverage needs and organized services to support incoming special events.

Customer Service Specialist/Stocker Associate

Target
Charlotte, NC
12.2014 - 05.2017
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Informed customers about special promotions and provided detailed information for various products.

Merchandising Specialist

Macy's
Charlotte, NC
09.2013 - 11.2014
  • Anticipated consumer buying patterns to create purchase and inventory plan.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
  • Planned and coordinated product availability for advertising and promotion purposes.

Education

Electronic Medical Billing And Coding - Healthcare Administration

Southeastern Institute - Charlotte
Charlotte, NC
07.2017

GED -

Ebc High School For Public Service-Bushwick
Brooklyn, NY
06.2011

Skills

  • Time Management
  • Epic Systems
  • Office Health Records Preparation
  • Information Sourcing
  • Typing
  • Extensive Customer Service experience
  • EMR knowledge/ HIPAA compliancy
  • Insurance/ Benefits verification

Certification

  • CBCS - Certified Billing and Coding Specialist
  • National Work Readiness for Customer Service
  • National Professional certification for Customer Service
  • HIPAA and OSHA certified

Timeline

Traffic Specialist

Spectrum
11.2021 - Current

Medical Records Specialist

Atrium Healthcare
11.2018 - 10.2021

Front Desk Receptionist

Concentra Urgent Care
04.2018 - 11.2018

Front Desk Receptionist

Luke Medical Clinic
05.2017 - 04.2018

Customer Service Specialist/Stocker Associate

Target
12.2014 - 05.2017

Merchandising Specialist

Macy's
09.2013 - 11.2014

Electronic Medical Billing And Coding - Healthcare Administration

Southeastern Institute - Charlotte

GED -

Ebc High School For Public Service-Bushwick
Deanna Albritton