Deanna Barton

Senior Certified Pharmacy Technician

Walgreens

Rocklin, California

05.1989 - Current

Managed medication inventory and ensured accurate stock levels at Walgreens locations.
Assisted pharmacists in preparing and dispensing prescriptions to customers efficiently.
Conducted medication therapy reviews to enhance patient safety and compliance.
Trained new pharmacy technicians on operational procedures and customer service skills.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Processed prescription orders using Walgreens pharmacy software systems accurately.
Collaborated with healthcare providers to clarify prescription information when necessary.
Maintained cleanliness and organization of the pharmacy workspace for optimal efficiency.
Managed workflow within the pharmacy department while adhering to all state regulations.
Participated in continuing education programs designed to enhance job knowledge.
Maintained accurate records and inventory of pharmaceuticals, supplies, and equipment.
Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
Maintained clean and organized pharmacy shelving and work areas.
Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Efficiently processed cash register transactions for new and refilled prescription orders.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Provided customer service to patients regarding their prescription medications.
Resolved billing issues with insurance companies or other third-party payers.
Ensured compliance with federal and state laws pertaining to controlled substances.
Conducted regular audits of medication inventories in order to identify discrepancies.
Trained new employees on pharmacy operations, policies, procedures, and safety protocols.
Ordered prescription refills as requested by physicians or authorized personnel.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Answered telephones to respond to questions or requests.
Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.