Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deanna Bruno

The Bronx,NY

Summary

Logical worker with a strong background in customer service and problem-solving. Recognized for consistently achieving high customer satisfaction ratings while fostering effective communication and teamwork. Adaptable to various environments and committed to advancing company objectives and goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Operations Lead

Chic-Fil-A
Bronx, NY
09.2024 - Current
  • Executed daily responsibilities with precision and efficiency.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Boba Barista

Tiger King
Bronx, NY
09.2022 - 08.2024
  • Maintained the cleanliness of the barista station and surrounding areas consistently.
  • Suggested new flavors or combinations of flavors to customers based on their preferences.
  • Ensured proper storage of food products according to health regulations and standards.
  • Checked the quality of ingredients used in beverages before serving them to customers.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained a calm demeanor during high-volume periods and special events.
  • Operated cash register and processed customer transactions efficiently.

Education

City College of New York
New York, NY
05-2027

High School Diploma -

Pelham Preparatory Academy
The Bronx, NY
06-2023

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Problem solving
  • Conflict resolution
  • Cash handling
  • Team Training
  • Collaboration and teamwork

Certification

  • Food Protection Certification

Timeline

Operations Lead

Chic-Fil-A
09.2024 - Current

Boba Barista

Tiger King
09.2022 - 08.2024

City College of New York

High School Diploma -

Pelham Preparatory Academy

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