Deanna Casciola
Ormond Beach,FL
Summary
Dedicated professional with a proven ability to build strong relationships and manage time efficiently in fast-paced restaurant environments. Experienced in providing exceptional service to tables of all sizes with precision. Committed to surpassing customer expectations, increasing satisfaction levels, and building lasting patron loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Stylist/Customer Service Representative
David’s Bridal
Spring Hill, FL
11.2024 - 06.2025
- Established solid client rapport, boosting repeat transactions.
- Supported colleagues to maintain a constructive workplace.
- Ensured styling advice aligned with the latest fashion developments.
- Studied trends to improve service to customers.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Cultivated strong client rapport by consistently achieving exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
- Organized consistent check-ins to confirm client contentment with services.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
Server
Bayport Inn
Spring Hill, Florida
02.2024 - 10.2024
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Greeted customers, answered questions and recommended specials to increase profits.
- Anticipated guests need, ensuring that they have everything they need without having to be asked.
- Stocking server stations with anything that may be needed, to prepare for a successful shift
- Performing all running side work as well as closing side work quickly and efficiently.
Server
Outback Steakhouse
Ormond Beach, Florida
08.2020 - 11.2023
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Greeted customers, answered questions and recommended specials to increase profits.
- Accurately recorded orders on cash register and point-of-sale system.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Delivered food orders promptly and courteously.
Education
High School Diploma -
Connetquot High School
Bohemia, NY06-2006
Associate of Arts -
Pasco-Hernando State College
New Port Richey, FLSkills
- Hostess support
- Table resetting
- Team member support
- Food inspection
- Upselling techniques
- Cash handling
- Suggestive selling
- Exceptional Customer Service Skills
- POS operation
- Food safety practices
- Positive and professional
- Strong work ethic
- Multitasking and organization
- Hospitality service expertise
- Service prioritization
- Order accuracy
- Supply restocking
- Point of sale operation
- Positive guest interactions
- Server training
- Effective customer upselling
- Reliable and responsible
- Adaptable and flexible
Certification
Servsafe Certification
Timeline
Stylist/Customer Service Representative
David’s Bridal
11.2024 - 06.2025
Server
Bayport Inn
02.2024 - 10.2024
Server
Outback Steakhouse
08.2020 - 11.2023
High School Diploma -
Connetquot High School
Associate of Arts -
Pasco-Hernando State College