- Music
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Acting and Theater
- Fashion
- Learning new cooking techniques and expanding my culinary skills
- Food Tourism
Gerald "Kaio" Clemons
Saint Joseph,MO
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
UGA Finance
06.2021 - 08.2022
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
- Maintained workload of 20+ calls an hour, to resolve fiscal, navigational, or internal issues, with clients
- Summer job
- Responded to customer requests for products, services, and company information.
Server/Crew Chief
IHOP
08.2023 - Current
- Displayed latent leadership potential, offering a helping hand and guiding light to new employees
- Assisted with schedule building, filling in when necessary for other workers to get days off
- Maintained cleanliness of restaurant area, freshness of served items, and money handling
- Attentive to both guests and tasks simultaneously
Igloo Server
The Fontaine Hotel
10.2024 - Current
- Skillfully balanced orders, food running and maintaining cleanliness of given area
- Knowledgeable of menu items, common bar orders, and local area for recommendations
- Display proficient communicative abilities, even under stressful peak service hours
- Exceling in guest attentiveness, resulting in a quick turn-table time about four two hour reservations, at a time.
Education
Bachelor of Science - Forensic Psychology
Missouri Western State University
Saint Joseph, MO05-2028
Skills
- Microsoft word
- Guest services
- Hostess support
- Food inspection
- Table resetting
- Order delivery practices
- Daily specials memorization
- Suggestive selling
- Liquor, wine, and food service
- Computer literacy
- Excel
Interests
Timeline
Igloo Server
The Fontaine Hotel
10.2024 - Current
Server/Crew Chief
IHOP
08.2023 - Current
Customer Service Representative
UGA Finance
06.2021 - 08.2022
Bachelor of Science - Forensic Psychology
Missouri Western State University
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