Deanna Castano

Work History

Best Fiesta Party Rental

01.2023 - Current

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.

Excellence Real Estate

05.2016 - Current

Developed strong relationships with clients by providing exceptional customer service and timely communication.
Conducted open houses to showcase properties, generating interest and attracting potential buyers.
Streamlined the closing process by coordinating inspections, appraisals, title work, and other necessary documentation in a timely manner.
Communicated with clients to understand property needs and preferences.
Managed multiple transactions simultaneously with attention to detail and organization, meeting all deadlines consistently.
Maintained an up-to-date knowledge of local market trends, allowing for accurate pricing recommendations for clients.

On Board International Inc.

03.2009 - 07.2017

Managed a high volume of shipments daily, prioritizing tasks effectively to meet tight deadlines without compromising quality or accuracy.
Utilized advanced industry software tools to manage shipment scheduling, tracking, and overall workflow efficiently while minimizing the risk of errors or missed deadlines.
Prepared accurate shipping documents such as bills of lading, commercial invoices, packing lists, and certificates of origin to facilitate smooth customs clearance processes.
Maintained strong relationships with carriers, customs brokers, and clients for smooth coordination of shipments.
Ensured compliance with import/export regulations, avoiding costly penalties or delays due to non-compliance issues.
Maintained detailed records of all shipments and transactions, providing an accurate basis for reporting and analysis purposes.
Assisted clients in navigating customs clearance procedures, offering guidance on required documentation and regulatory requirements as needed.