Summary
Overview
Work History
Education
Skills
Extra-Curricular Activity
Timeline

DeAnna Davis

Dallas,TX

Summary

Seeking a full-time position to gain knowledge and hands-on experience in business operations. Strong desire to contribute to team dynamic and support colleagues in achieving goals. Committed to fostering collaborative work environment and seeking professional growth. Passionate about leveraging skills to make meaningful impact and contribute to overall success. Eager to immerse in new challenges, engage with diverse teams, and drive innovation for positive change.

Overview

8
8
years of professional experience

Work History

Customer service Representative

Massey services INC.
11.2020 - Current
  • Answering incoming customer calls in a professional manner, resolving customer inquiries, requests, billing questions and scheduling appointments. Collecting overdue payments. Daily reporting; updating customer account info. Account Payables. Compile, organize, manage and update data and information for production on Excel spreadsheets and databases.

Gallery Attendant

Dallas Museum of Art
12.2017 - 11.2020
  • Proactively safeguard art against theft, vandalism, or damage by greeting and observing visitors in the galleries
  • Greet and assist visitors with a high level of customer service, providing a welcoming and friendly environment
  • Report all suspicious conditions or persons; providing descriptions of potential violators of Museum policies, report accidents, injuries, and hazardous conditions to the Supervisor
  • Inspect art and facility conditions, annotating concerns, and maintenance issues on the Opening/Closing checklist.
  • Ensure the safety and positive experience of our visitors by remaining alert and watchful; circulate frequently through assigned posts
  • Provide information to visitors about programs, guidance, safety, activities, and the Dallas Arts District community in general.
  • Administer DMA guidelines and emergency procedures, effectively assisting with difficult situations and emergency response, including evacuations and shelter-in-place events

Courtesy Clerk

Sprouts Farmer’s Market
02.2017 - 05.2017
  • Provide store customer service. Assist customers throughout the store and assist clerks during checkout. Restock when needed, maintain store appearance inside and out.

Education

Bachelor Of Science - Kinesiology

Texas Women’s University, Denton, TX

High School Graduate - undefined

Cedar Hill High School
01.2017
Cedar Hill ISD

Skills

  • Multi-line phone systems
  • Administrative experience
  • Microsoft PowerPoint
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Computer proficiency
  • Conflict resolution
  • Microsoft software proficiency
  • Complaint resolution
  • Payment processing

Extra-Curricular Activity

Cross Country 2013-2017 Drama Club 2013-2017 Culinary Arts 2014-2017 Church Choir JCC choir (Ms. Choir) 2017-2020

Timeline

Customer service Representative - Massey services INC.
11.2020 - Current
Gallery Attendant - Dallas Museum of Art
12.2017 - 11.2020
Courtesy Clerk - Sprouts Farmer’s Market
02.2017 - 05.2017
Cedar Hill High School - High School Graduate,
Texas Women’s University - Bachelor Of Science, Kinesiology

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DeAnna Davis