Deanna Ghetti
Lunenburg,USA
Summary
Motivated individual with exceptional customer service and communication skills. Adept at developing relationships with customers, colleagues, and management. Ability to work in a fast-paced environment and to collaborate effectively with colleagues and clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Nashoba Valley Ski Area
12.2024 - 03.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answer questions about rental packages, gear, and pricing.
- Check IDs and ensure age or size requirements are met for certain gear.
- Upsell add-ons like helmets, goggles, or extended rentals.
- Coordinate with rental techs to ensure smooth equipment hand-off.
Student - Outdoor Leadership Semester
Outward Bound
09.2024 - 11.2024
- Leadership & Group Coordination
- Wilderness First Responder
- Outdoor Skills: Hiking, Rock Climbing, Scuba Diving, Whitewater Raft Guiding
- Conflict Resolution & Group Dynamics
- Environmental Stewardship (Leave No Trace)
- Resilience & Stress Management
- Communication & Teamwork
Assistant Preschool Teacher
YMCA
01.2024 - 08.2024
- Company Overview: Community service organization focused on youth development, healthy living, and social responsibility.
- Collaborated with other teachers on planning activities that promote early childhood education goals.
- Utilized various teaching methods such as storytelling, arts and crafts, music and games to engage children in the learning process.
- Provided a safe and secure environment for children to explore, learn and grow.
- Established positive relationships with parents, staff members and students through effective communication.
- Community service organization focused on youth development, healthy living, and social responsibility.
Key Holder
Calzedonia
05.2021 - 09.2023
- Company Overview: A retail company specializing in legwear and hosiery.
- Developed strong customer service and sales skills through working as a Brand Ambassador for a large retail chain.
- Introduced current sales and promotions to bring awareness to brand initiatives.
- Delivered exceptional customer service to provide positive experience throughout sales process.
- Kept areas neat while working and return items to correct locations following demonstrations.
- A retail company specializing in legwear and hosiery.
Education
High School Diploma -
Framingham High School
06.2023
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Mount Wachusett Community College
01.2027
Skills
- Point-of-sale system
- Attention to detail
- Adaptability and flexibility
- Problem-solving skills
- Phone etiquette
- Customer relations
- Time management
- Interpersonal skills
- Strong work ethic
- Multitasking and organization
Certification
- Wilderness First Responder
- CPR/AED
- Deep Water Lifeguard
- Class 2 Whitewater Raft Guide
- Advanced Open Water Scuba Diver
- Whitewater Rescue Technician
- Recreational Rappel Operator
Timeline
Cashier
Nashoba Valley Ski Area
12.2024 - 03.2025
Student - Outdoor Leadership Semester
Outward Bound
09.2024 - 11.2024
Assistant Preschool Teacher
YMCA
01.2024 - 08.2024
Key Holder
Calzedonia
05.2021 - 09.2023
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Mount Wachusett Community College
High School Diploma -
Framingham High School
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