Deanna Gribble
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
9
9
years of professional experience
Work History
Shift Leader
Chipotle Mexicans Grill
Lexington
01.2025 - 05.2026
- Led team during peak hours to maintain service standards.
- Trained new employees on shift operations to ensure consistent service.
- Trained new employees on food preparation and safety procedures.
- Handled customer complaints to improve dining satisfaction.
Gig Work
Self Employed
Cookeville
01.2019 - 01.2024
- Enhanced customer satisfaction by delivering creative solutions to challenges.
- Boosted customer satisfaction through effective problem resolution with friendly, knowledgeable service.
- Addressed customer needs promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
Front Desk Receptionist
Townplace Suites Marriott
Cookeville
01.2017 - 01.2018
- Welcomed guests upon arrival, ensuring smooth check-in experience.
- Handled phone inquiries, directing calls to ensure efficient communication.
- Provided information about hotel amenities, enhancing guest satisfaction.
- Processed payments and maintained secure cash handling procedures.
Education
WhiteCounty High School
Sparta, TNSkills
- Order management
- Customer service
- Cash handling procedures
- Employee training
- Team leadership
- Attention to detail
References
References available upon request.
Timeline
Shift Leader
Chipotle Mexicans Grill
01.2025 - 05.2026
Gig Work
Self Employed
01.2019 - 01.2024
Front Desk Receptionist
Townplace Suites Marriott
01.2017 - 01.2018
WhiteCounty High School