Deanna Johnston
Swartz Creek,MI
Summary
- Creative Educator offering 25 years of experience developing and implementing Elementary course curriculum. Proficient in evaluation, monitoring student performance and organizing examinations. Hardworking and energetic individual with excellent communication and supervisory skills.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Educator
Flint Community Schools
Flint, MI
03.1998 - 06.2023
- Accommodated and modified curriculum to meet the needs of all learning styles, intelligences, languages, and ability levels
- Collaborated with adults and children to provide safe and educational experience.
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with administrators to develop school-wide initiatives to promote academic excellence.
- Assessed student performance and provided feedback to facilitate student success.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Developed and implemented classroom routines to address varying student needs.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
New Accounts Representative
First Bank Of Manhattan
Manhattan, KS
04.1991 - 12.1991
- Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
- Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.
- Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
- Maintained customer records and updated account information.
- Collected customer information and completed new account forms.
- Responded to customer inquiries regarding new accounts and account services.
- Activated new accounts and issued customer identification numbers.
Customer Service Representative
Knight Golf
Flushing, MI
01.1989 - 07.1990
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer service orders promptly to increase customer satisfaction.
- Handled customer inquiries and suggestions courteously and professionally.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved accounting, service and delivery concerns.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Master of Arts - Master of Supervision And Administration
University of Phoenix
Tempe, AZ01.2014
Master of Arts - Curriculum And Instruction
University of Phoenix
Tempe, AZ04.2007
Bachelor of Arts - Early Childhood Education
Oakland University
Rochester, MI04.2006
Bachelor of Arts - Elementary Education
University of Michigan - Flint
Flint, MI12.1997
Bachelor of Arts - Economics
University of Michigan - Flint
Flint, MI12.1989
Associate of Arts - Accounting
Charles Stewart Mott Community College
Flint, MI04.1987
Skills
- Administrative Management Skills
- Differentiated Learning Needs
- MS Office Proficiency
- Negotiates Situations Effectively
- Identifies Problems And Develops Solutions
- Active Listener
- Goal Oriented
Certification
- Michigan Professional Teaching Certificate Expires June 2026
Timeline
Educator
Flint Community Schools
03.1998 - 06.2023
New Accounts Representative
First Bank Of Manhattan
04.1991 - 12.1991
Customer Service Representative
Knight Golf
01.1989 - 07.1990
Master of Arts - Master of Supervision And Administration
University of Phoenix
Master of Arts - Curriculum And Instruction
University of Phoenix
Bachelor of Arts - Early Childhood Education
Oakland University
Bachelor of Arts - Elementary Education
University of Michigan - Flint
Bachelor of Arts - Economics
University of Michigan - Flint
Associate of Arts - Accounting
Charles Stewart Mott Community College
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