Janell Ebanks

• Enhanced surgical efficiency by assisting oral surgeons in operating rooms.
• Contributed to specialized treatment planning alongside periodontists.
• Managed patient preparation and administrative responsibilities for general practice physicians.
• Prioritized safety and comfort of sedated patients through effective chairside support.
• Executed sterilization of instruments to ensure compliance with health regulations.

• Ensured surgical success by preparing instruments and materials for dental procedures.
• Managed patient records with strict adherence to HIPAA standards for confidentiality.
• Optimized inventory processes to improve supply chain management of dental equipment.
• Delivered clear post-operative care instructions, enhancing patient recovery experiences.
• Worked closely with dental professionals to streamline clinic workflows and increase productivity.
• Integrated new software for scheduling and health records, minimizing errors across operations.
• Facilitated patient safety through vigilant monitoring during surgeries and prompt support.
• Executed diagnostic imaging procedures efficiently, aiding in accurate treatment planning.

• Directed front desk functions, focusing on productivity and guest satisfaction at a busy facility.
• Conducted training sessions for new staff on operational procedures and compliance standards.
• Welcomed guests upon arrival, addressing inquiries to foster positive relationships.
• Managed maintenance of client records, ensuring data accuracy and accessibility.
• Answered multi-line phone system, directing calls to appropriate departments efficiently.
• Provided support during maintenance shortages by coordinating access for service personnel.
• Created weekly staff schedules to improve workflow and coverage in the front office.
• Maintained balanced accounts through daily reporting of income and expenses.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Patrolled and monitored premises in company vehicle, on bicycle and by foot.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Reported irregularities such as fire and safety hazards to maintenance.
• Monitored employee activities, confirming compliance with security regulations.
• Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
• Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
• Contacted law enforcement in case of unauthorized persons, documents and materials.
• Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

• Assisted with residents packages, logged in system and gave out packages •Assisted board members, tenants and owners with information regarding the building • Covered extra shifts •Called residents for guest and checked in guest in