Deanna Jones
Port Orange
Summary
Over 10 years of experience in the medical field and in enhancing patient care and optimizing office operations within ophthalmology settings. Proficient in administrative tasks, scheduling appointments, and managing EMR systems, with a strong focus on team collaboration and customer assistance. Committed to improving clinic productivity and fostering positive relationships through exceptional communication and organizational skills.
Overview
8
8
years of professional experience
Work History
Ophthalmic Technologist
EyeSouth Partners/ Central Florida Eye Specialists
DeLand, FL
07.2025 - Current
- Conduct comprehensive patient vision assessments and diagnostic tests to support ophthalmic evaluations.
- Assist in the administration of ocular medications and post-operative care for patients.
- Collaborated with ophthalmologists to ensure efficient workflow during patient examinations and procedures.
- Operated advanced ophthalmic diagnostic equipment, including OCT and visual field analyzers, ensuring precise results.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Increased clinic efficiency by cross-training in administrative tasks, providing versatile support to team.
- Performing automated and manual refraction for diagnostic purposes
Ophthalmic Medical Technician
Premier ophthalmology
Clermont, FL
09.2024 - 06.2025
- Review patient charts for accuracy, ensuring complete medical histories and test results.
- Conduct diagnostic tests and record visual acuity, enhancing patient care quality.
- Administer medications under physician guidance, improving treatment efficiency.
- Assist in procedures, ensuring informed consent and maintaining sterile environments.
- Maintain exam room cleanliness, contributing to a safe and organized workspace.
- Expertly performs lensometry, refractometry, and applanation tonometry. Assesses pupils, anterior chamber, and conducts visual field tests with precision.
- Assists in medical procedures, obtaining informed consent and managing setup. Administers diagnostic tests and medications under physician guidance.
- Streamlines patient flow by efficiently preparing exam rooms and managing equipment. Contributes to improved clinic productivity and patient satisfaction.
Office Floater
Orlando Eye Associates
Dr. Phillips, FL
11.2020 - 01.2024
- Updated patient records, enhancing data accuracy and efficiency.
- Conducted preliminary eye exams, improving patient flow.
- Trained customers on contact lens use, boosting satisfaction.
- Managed lens inventory, ensuring optimal stock levels.
- Handled calls and appointments, streamlining office operations.
- Coordinated with medical staff to conduct preliminary eye exams and fit contact lenses, ensuring optimal patient care and satisfaction.
- Facilitated smooth onboarding of new employees by organizing orientation materials and scheduling comprehensive training sessions.
- Executed multifaceted reception duties, including call management and mail processing, maintaining a professional and organized front office.
- Optimized patient flow through efficient preliminary eye exams and streamlined appointment scheduling, enhancing overall clinic productivity.
Scheduler
Clermont Radiology
Clermont, FL
02.2019 - 08.2020
- Managed call screening and resolved scheduling conflicts efficiently.
- Coordinated with field staff to address visit discrepancies promptly.
- Entered data accurately into systems for effective tracking.
- Scheduled follow-up appointments as per physician directives.
- Optimized call screening protocols, enhancing communication between patients, physicians, and field staff for seamless service delivery.
- Fostered effective communication channels with field staff, resolving scheduling conflicts and ensuring complete patient visits.
Real Estate Assistant
Engel & Volkers
Clermont, FL
09.2018 - 01.2019
- Managed administrative tasks, organized property documents, and maintained accurate client databases, ensuring smooth operations and data integrity.
- Supported real estate agents in client meetings, property showings, and follow-ups, fostering positive relationships and improving customer satisfaction.
- Streamlined office processes, reducing paperwork turnaround time and improving overall productivity in property transactions.
- Optimized property transaction processes, enhancing efficiency and client satisfaction while maintaining meticulous database records for seamless operations.
- Facilitated agent-client interactions, coordinating property viewings and follow-ups to foster strong relationships and drive successful real estate transactions.
Education
Certification in Phlebotomy -
Phlebotomy Career Training
07-2023
High School Diploma - undefined
Hollywood Hills High School
Hollywood, FL05-2007
Certified Medical Administration - undefined
Sheridan Technical College
Hollywood, FL05-2007
Skills
- EMR Systems (Experienced), Team Collaboration (Experienced), Customer Assistance (Experienced), Scheduling Appointments (Experienced), Administrative Skills (Skillful), Front Desk Operations (Experienced), Listening Skills (Experienced)
- Multilingual communication
- Patient information documentation
- Telephone triage
LANGUAGES
Spanish (Native), English (Native).
Timeline
Ophthalmic Technologist
EyeSouth Partners/ Central Florida Eye Specialists
07.2025 - Current
Ophthalmic Medical Technician
Premier ophthalmology
09.2024 - 06.2025
Office Floater
Orlando Eye Associates
11.2020 - 01.2024
Scheduler
Clermont Radiology
02.2019 - 08.2020
Real Estate Assistant
Engel & Volkers
09.2018 - 01.2019
High School Diploma - undefined
Hollywood Hills High School
Certified Medical Administration - undefined
Sheridan Technical College
Certification in Phlebotomy -
Phlebotomy Career Training
ADDITIONAL INFORMATION
Licensed FL Notary