DeAnna Lange
San Marcos,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server /Food Runner
Cork and Barrel Pub
Round Rock , Texas
06.2021 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions and recommended specials to increase profits.
Server
Chills on the Creek
Wimberley , Texas
11.2023 - 05.2024
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Volleyball Team Captain
Cedar Ridge / Roots Club
Round Rock , Texas
09.2018 - 10.2023
- Maintained a positive attitude and encouraged teammates during difficult situations.
- Communicated with coaches, players, and parents regarding team rules and expectations.
- Lead warm-up activities prior to games and practices.
- Attended all scheduled games, practice sessions, and team meetings.
- Provided support to new players by helping them learn plays, techniques.
- Motivated the team to perform their best during each match.
- Encouraged sportsmanship among teammates both on and off the court.
- Followed team guidelines and standards.
Volunteer
Safe In Austin Animal Rescue
Austin , Texas
11.2020 - 11.2022
- Collaborated with other volunteers to create a positive work environment.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
Education
High School Diploma -
Cedar Ridge High School
Round Rock, TX05-2023
Psychology
Texas State University
San Marcos, TXSkills
- Guest Engagement
- Positive and professional
- Effective customer upselling
- Safe Food Handling
- Food Running
- Liquor, wine, and food service
- Menu knowledge
- Guest Seating
- Cash Handling
- Exceptional customer service
Certification
- Food Handlers Certification
- TABC Certification
Timeline
Server
Chills on the Creek
11.2023 - 05.2024
Server /Food Runner
Cork and Barrel Pub
06.2021 - 08.2024
Volunteer
Safe In Austin Animal Rescue
11.2020 - 11.2022
Volleyball Team Captain
Cedar Ridge / Roots Club
09.2018 - 10.2023
- Food Handlers Certification
- TABC Certification
High School Diploma -
Cedar Ridge High School
Psychology
Texas State University
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