Deanna Lawson
Paramedic
Beeville,TX
Summary
Dynamic Office Assistant at B&L Waterwell with a proven track record in enhancing office efficiency and customer service. Skilled in document management and appointment scheduling, I excel at prioritizing tasks and fostering team collaboration. My meticulous attention to detail and positive attitude have consistently improved workflow and client satisfaction.
Overview
23
23
years of professional experience
Work History
Office Assistant
B&L Waterwell
05.2023 - 07.2026
- Organized and maintained office files and documents for efficient retrieval.
- Managed scheduling and coordination of meetings, ensuring timely communication among team members.
- Assisted in preparing reports and presentations, enhancing clarity and professionalism of materials.
- Responded to customer inquiries via phone and email, providing accurate information and support.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Purchased and maintained office supplies.
- Assisted with onboarding of new employees.
- Monitored and tracked budgets and expenses.
Paramedic
Freedom Ambulance
03.2003 - 04.2025
- Administered emergency medical care and life-saving interventions in high-pressure situations.
- Conducted patient assessments to determine medical needs and appropriate treatment plans.
- Collaborated with healthcare teams to coordinate efficient patient transport and transfer of care.
- Utilized advanced medical equipment, including defibrillators and ventilators, during emergencies.
- Maintained accurate patient records in compliance with regulatory standards and protocols.
- Trained junior paramedics on best practices for patient assessment and emergency response techniques.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Transferred patients safely and securely to medical facilities for continued care.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
- Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
- Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
- Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
- Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Educated patients and family members on medical treatments and therapies for informed support.
- Dispensed medications and monitored patient responses for adaptive treatment.
- Assisted with quality assurance initiatives by reviewing patient care reports and offering constructive feedback to improve overall performance within the organization.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Performed intubations to secure airway in patients under respiratory and cardiac arrest.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
- Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
- Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Took patient health histories and asked questions to determine cause of illness or injury.
- Administered first-aid treatment to reduce pain and minimize risk of complications.
- Communicated patient information and updates to hospital staff for smooth transition.
- Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
- Inspected equipment and resolved deficiencies prior to in-service operations.
- Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
- Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
- Used defibrillators and oxygen tanks during patient care and transport, increasing chances of survival.
- Placed patients on backboards or stretchers to safely load into ambulance.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
Education
AAS
Coastal Bend College
Beeville, TXHigh School Diploma -
Gatesville High School
Gatesville, TX05.1986
Skills
Customer service
Positive attitude
Time management
Data entry
Verbal communication
Organizing and categorizing
Dedicated team player
Resourceful
Prioritizing work
Mail handling
Appointment scheduling
Professional and mature
Scheduling appointments
Front office management
Document management
Clerical support
Documentation and reporting
Relationship building
Office supplies management
Mail sorting and distribution
Office supply management
Valid Driver's license
Bookkeeping
Team bonding
Calendar management
Mail distribution
Supply restocking
Mail management
Meticulous attention to detail
Inventory management
Multi-line phone proficiency
Issue resolution
Supply management
Strategic planning
Proofreading
Report writing
Record preparation
Patient charting
Medical terminology
Medical records management
Timeline
Office Assistant
B&L Waterwell
05.2023 - 07.2026
Paramedic
Freedom Ambulance
03.2003 - 04.2025
High School Diploma -
Gatesville High School
AAS
Coastal Bend College