Deanna K Lopez
Lawndale,CA
Summary
Energetic and passionate individual with compassionate nature and drive to serve the mission and goals regarding their service, reputation, and mission statement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
OBGYN OFFICE ASSISTANT
University of New Mexico Obstetrics
11.2020 - 05.2021
- Entry of Midwifery and patient data
- Delivered patient files to doctors, as well as assisted many departments with clerical duties
- Entered Data for research projects
- Performed Clerical duties
- Communicated with patients with compassion while keeping medical information private.
DONOR CENTER TECHNICIAN
Biomat USA Plasma Center Grifols
08.2021 - 01.2022
- Conducts pre-donation medical screening in accordance with established guidelines
- Determine Hematocrit (HCT) and Protein via finger stick and use of Hemostat and refractometer
- Promotes customer satisfaction through appropriate interaction and responsiveness to customer needs
- Assesses donor suitability and engages in set-up, monitor, and disconnect procedures of plasmapheresis machine and donors
- Provides appropriate feedback to ineligible donor candidates
- Ensures donor confidentiality
- Learns and maintains through familiarity and compliance with all state and federal regulations, U.S
- Food and Drug
- Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
PEER TUTOR
COLLEGE OF, College of Nursing Administration Office
02.2022 - 05.2022
- HESI Management/ HESI Proctoring
- Assisted students with tutoring and provided resources for success
- Entered Data as a TA for several courses at a time
- Performed Clerical duties
- Led large groups of fellow students through specific course topics
- Used positive reinforcement, repetition and review to help students master challenging material
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses
Front Desk Medical Receptionist
Massage Revolution
06.2023 - Current
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
- Streamlined appointment scheduling processes, resulting in reduced wait times for patients.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Facilitated smooth office operations by managing multi-line phone systems and directing calls to appropriate staff members.
- Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
- Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
Education
Bachelor of Science - Biology, Biology and Chicano, Studies, Chemistry and Spanish
University of New Mexico
Albuquerque, NM05.2023
High School Diploma - undefined
California Academy of Mathematics and Science
Carson, CA06.2019
Skills
- Technician assistance
- Spreadsheet Data Tracking
- Quality assurance controls
- HIPAA and confidentiality
- Excellent oral and written communication
- Data Reports
- Clerical knowledge
- Results Analysis
- Biology and Chemistry Training
- Patient Scheduling
- Medical Records Management
- Insurance Claims
- Patient Relations
Certification
- Certified Phlebotomy Technician I
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Medical Receptionist
Massage Revolution
06.2023 - Current
PEER TUTOR
COLLEGE OF, College of Nursing Administration Office
02.2022 - 05.2022
DONOR CENTER TECHNICIAN
Biomat USA Plasma Center Grifols
08.2021 - 01.2022
OBGYN OFFICE ASSISTANT
University of New Mexico Obstetrics
11.2020 - 05.2021
Bachelor of Science - Biology, Biology and Chicano, Studies, Chemistry and Spanish
University of New Mexico
High School Diploma - undefined
California Academy of Mathematics and Science