Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Deanna Lucas

Union Star,KY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Veterinary Technician

Midway Veterinary Clinic
12.2023 - 11.2024
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Restrained animals to protect veterinarians from potential harm.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.

Veterinary Technician

Roe-Burke Veterinary Clinic
11.2024 - Current
  • Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
  • Improved clinic efficiency with organization of medical inventory and timely restocking of supplies.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Improved patient care by assisting veterinarians in diagnosing and treating animals.
  • Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
  • Documented patient history and treatment details, maintaining accurate and up-to-date medical records.

Receptionist

Country Critters Veterinary Clinic
05.2023 - 12.2023
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Receptionist

Brandenburg Chiropractic
02.2007 - 05.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Handled account payments and provided information regarding outstanding balances.
  • Managed invoicing and payment processing operations.

Education

Meade County High School
Brandenburg, KY
05.2009

Skills

  • Mail Handling
  • Telephone Skills
  • Bank Deposits
  • Patient Information
  • Payment Collection
  • Statement Billings

Timeline

Veterinary Technician

Roe-Burke Veterinary Clinic
11.2024 - Current

Veterinary Technician

Midway Veterinary Clinic
12.2023 - 11.2024

Receptionist

Country Critters Veterinary Clinic
05.2023 - 12.2023

Receptionist

Brandenburg Chiropractic
02.2007 - 05.2023

Meade County High School

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Deanna Lucas