Deanna Lynn Berg
Corwell - Shores Family
Roseville
1
Certification
30
years of professional experience
My objective is to work for a company where my experience, dedication, knowledge can benefit me and my employer for long term employment. My qualities show leadership. One of my goals is to educate people on the importance of Health care along with education in today’s world. You will see I have leadership qualities in all my job experiences.
Work History
Certified Medical Assistant
2 Years 11 Months- Assisted in patient intake and medical history documentation to ensure accurate and timely processing.
- Coordinated appointment scheduling and follow-up communications to optimize patient flow and satisfaction.
- Performed routine clinical procedures, including blood draws and vital sign measurements, with a focus on patient comfort.
- Educated patients on medication administration and self-care techniques to promote health literacy.
- Trained new staff on clinical protocols and office procedures to enhance team performance and service delivery.
- Implemented process improvements that reduced wait times and enhanced overall patient experience in the clinic.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Implemented care and efficiency improvements to support and enhance office operations.
Medical Assistant
2 Years 2 Months- Educated patients on allergy management strategies and medication usage thoroughly.
- Streamlined workflow processes to enhance patient flow during peak hours significantly.
- Collaborated with interdisciplinary teams to improve overall patient care delivery quality.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant/Receptionist
3 Years 8 Months- Ask for Lisa
- Beaumont Hospital
- Administered patient care, including vital signs and medical histories, ensuring thorough documentation.
- Assisted in coordinating patient appointments, optimizing scheduling for efficiency and accessibility.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
22 Years- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Medical Asistant
6 Years 7 Months- Assisted patients with appointment scheduling and insurance verification, enhancing office efficiency.
- Managed patient records using electronic health record (EHR) systems, ensuring data accuracy and confidentiality.
- Coordinated communication between patients and healthcare providers, improving patient satisfaction.
- Conducted initial patient assessments, documenting vital signs and medical history accurately.
- Implemented process improvements that reduced patient wait times and optimized workflow efficiency in the practice.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
Medical Assisitant
6 Years 4 Months- Ask for Mary Lee Klatt
- Maintained inventory of medical supplies, implementing cost-effective ordering processes to reduce waste.
- Educated patients on treatment plans and medications, enhancing understanding and adherence to prescribed therapies.
- Collaborated with healthcare team to develop patient-centered care plans, improving overall health outcomes.
- Trained new staff on clinic protocols, fostering a culture of teamwork and compliance with best practices.
- Streamlined office workflows through process improvements, increasing operational efficiency within the practice.
- Led initiatives to enhance patient satisfaction scores by addressing feedback and implementing proactive changes.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Empowered patients through education on self-management techniques for chronic conditions.
Medical Assisitant
4 Years 2 Months- Administered allergy tests and documented patient responses accurately.
- Assisted healthcare providers in patient examinations and procedures efficiently.
- Managed patient scheduling and coordinated follow-up appointments effectively.
- Utilized electronic health record systems to maintain detailed patient information securely
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Medical Assistant
2 Years- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Certified medical Assistant
H.S diploma
Certified Medical Assistant - CMA
Skills
HIPAA compliance
Medical terminology
Specimens collection and processing
Patient scheduling
Medication administration
Clinical documentation
Time management
Triage assessment
Injection administration
Workflow organization
Certification
- CPR certificate (every 2 years)
- Scholarship for nursing 2023
Timeline
Certified Medical Assistant
Corwell - Shores Family
09.2023 - CurrentRead More
Medical Assistant
Dr. Clara Kamath-Wood
07.2022 - 09.2024Read More
Medical Assistant/Receptionist
Dr. Kenneth Kulik
11.2018 - 07.2022Read More
Medical Asistant
East Area Family Physicians (Beaumont)
04.2012 - 11.2018Read More
Medical Assisitant
St. Clair Specialty Physicians
07.2005 - 11.2011Read More
Medical Assisitant
Grosse Pointe Allergy and Asthma
04.2001 - 06.2005Read More
Medical Assistant
Atallah Heart Center
01.1999 - 01.2021Read More
Medical Assistant
Macomb Medical Clinic
01.1997 - 01.1999Read More
henry ford High School
H.S diploma
Read More
Ross Medical
Certified medical Assistant
Read More
ARMA
Certified Medical Assistant from CMA
Read More
Other duties
perform EKG, ear washes, injections, draw labs, Urinalysis, Assisting drs. With minor procedures, Pap smear, hospital admits, administering medications. Taking patients vitals - rooming Patients. Educate patients
awards
DECA - awards