Deanna Maynard
ASCEND Mental Wellness
Queensbury,NY
1
Certification
10
years of professional experience
Organized, detail-oriented professional with experience in administrative support, customer service, scheduling, and event coordination. Communicates effectively while managing workflows, safeguarding confidential information, and adapting to new systems. Public-sector experience from an internship with County District Attorney’s Office, supported by a background in hospitality and operations.
Work History
Residential Support Specialist
3 Months- Providing direct support to residents in daily activities and personal care routines.
- Assisting in developing individualized treatment plans based on resident needs and goals.
- Facilitating group sessions that promote communication and social skills among participants.
- Monitoring resident progress, documenting observations using Cerner and reporting significant events or changes to the clinical team.
- Assuring security of residence throughout shift.
- Planning and executing daily meals.
- Completing deep cleaning tasks as necessary.
- Coordinating with care providers and community resources to best support those receiving services to ensure comprehensive care.
- Providing behavior intervention as necessary to promote use of coping skills and effective distress tolerance.
- Transporting clients to and from medical appointments.
- Planning and executing a variety of staffed outings within the community.
Administrative Intern
2 Months- Executed clerical tasks by filing, organizing case documents, and entering data to ensure efficient office operations.
- Coordinated scheduling, managed phone calls, and facilitated front-desk communication to enhance client interactions.
- Supported attorneys and office staff with administrative needs.
- Aided attorneys and office staff with administrative tasks to streamline workflow and improve service delivery.
- Observed courtroom procedures and gained insight into public-sector operations.
- Upheld the dignity of those served and assisted in maintaining security among staff.
Warehouse Associate
3 Months- Conducted product quality checks to ensure compliance with standards and maintained accurate documentation
- Conducted product quality checks and maintained accurate documentation
- Collaborated with team members and supervisors to identify and resolve workflow issues
- Maintained clean, organized, and hazard-free work areas
- Maintained clean, organized, hazard-free work areas to support safety and efficiency
General Employee / Cashier
3 Years 3 Months- Delivered excellent customer service and handled transactions accurately
- Managed social media content, enhancing brand visibility and customer interaction
- Trained new employees, fostering team cohesion and ensuring smooth daily operations
- Assisted with catering planning and represented business at community events, promoting services and building community relationships
- Acquired understanding of customer dietary needs and communicated information clearly
- Upheld cleanliness protocols in food preparation area and safety standards
- Rotated seasonal products and learned visual merchandising skills to curate displays when the retail section was added.
Front of House Staff
1 Year 1 Month- Provided friendly, efficient service to a high volume of customers
- Oversaw shift operations to enhance workflow efficiency
- Prepared orders accurately while maintaining a clean workspace
- Learned new POS systems to enhance transaction efficiency
- Delivered friendly, efficient service to high volume of customers, ensuring satisfaction
Hostess
1 Year 7 Months- Coordinated reservations, seating charts, and guest flow to optimize dining experience
- Addressed guest inquiries and requests, ensuring satisfaction and seamless service
- Supported large events and coordinated with staff to ensure smooth operations
- Developed training program for new and seasonal employees to enhance service quality
- Maintained organized front-of-house systems and documentation
Education
Associate of Arts - English
Skills
Customer Service & Public Interaction
Event Coordination & Community Engagement
Scheduling & Reservations
Administrative Support & Filing
Recordkeeping & Data Entry
Confidentiality & Professional Communication
POS Systems & Payment Handling
Social Media & Public Outreach
Certification
Driver’s License
Timeline
Residential Support Specialist
ASCEND Mental Wellness
2026.04 - CurrentRead More
Warehouse Associate
Target
2021.09 - 2021.12Read More
General Employee / Cashier
Juicin’ Jar
2018.02 - 2021.05Read More
Front of House Staff
Lox of Bagels
2018.01 - 2019.02Read More
Administrative Intern
County District Attorney’s Office
2017.06 - 2017.08Read More
Hostess
TR’s Restaurant, Holiday Inn Resort
2016.08 - 2018.03Read More
SUNY Adirondack
Associate of Arts from English
Read More