Customer-focused professional and freelance photographer, eager to transition into roles that blend creativity and organization. Strong communicator with a passion for learning and contributing to dynamic teams.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
New Jersey Natural Gas
Wall
12.2023 - Current
Provided exceptional customer service by actively listening to client needs, fostering trust, and enhancing overall satisfaction.
Resolved customer inquiries efficiently, leading to noticeable improvements in first-contact resolution rates.
Collaborated with team members to streamline communication processes, ensuring timely and accurate information delivery.
Maintained accurate customer records and processed transactions meticulously, supporting compliance with company standards.
Freelance Photographer
Self-Employed
Rahway
09.2017 - Current
Assisted in planning and executing numerous photo shoots, both independently and collaboratively with other photographers.
Proficient in lighting setup and manipulation for indoor and outdoor shoots, including natural and studio lighting.
Skilled in photo editing and retouching using tools such as Adobe Photoshop and Lightroom.
Experienced in directing models and managing on-site shoot logistics.
Recreational Therapist
Hartwyck at Oaktree Rd
Edison
10.2021 - 12.2023
Implemented individualized therapy plans, enhancing patient engagement and promoting emotional well-being among residents.
Coordinated group activities that improved social interaction, leading to noticeable gains in residents' communication skills.
Fostered partnerships with healthcare teams to integrate therapeutic approaches, streamlining care and enriching patient experiences.
Encouraged participation in recreational programs, cultivating a vibrant community atmosphere and boosting overall morale.
Education
Bachelor of Arts - Recreational Therapy
Kean University
Union, NJ
05-2022
Skills
Attention to detail
Team collaboration
Communication skills
Adaptability
Microsoft Office Suite
Calendar management
Multi-task management
Languages
English
Native/ Bilingual
Spanish
Limited
Projects
Built a personal photography brand- Studio & the Six, focusing on headshots and editorial portraits
Currently collaborating with director and production team to capture behind the scene and promotional cover for their short film
Planned, directed, and retouched shoots for actors, models, and professionals