Summary
Overview
Work History
Education
Skills
Additional Information - Summary of Skills
Timeline
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Deanna OMalley

Chardon,OH

Summary

Dynamic professional with a proven track record in inside sales and property management. Excelled in fostering client relationships and executing innovative marketing strategies. Skilled in cold calling and flexibility, demonstrating exceptional self-management and leadership. Achieved significant repeat business through outstanding customer service and strategic sales techniques.

Overview

17
17
years of professional experience

Work History

Inside Sales/Marketing

Lake Carpet and Flooring
11.2017 - Current
  • Developed and maintained strong relationships with key clients, resulting in increased repeat business
  • Provide exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring overall customer satisfaction
  • Implement innovative sales techniques such as upselling/cross-selling strategies to maximize revenue per client
  • Inside sales and coordination with customers

Executive Administrative Assistant

Lincoln Financial Group
Beachwood, OH
11.2016 - 09.2017
  • Provided high-level administrative support to executive team, managing calendars, scheduling meetings, and coordinating travel arrangements
  • Prepared and edited correspondence, reports, presentations, and other documents for executive team
  • Managed confidential information with utmost discretion and maintained strict confidentiality protocols

Manager

Vinifera Imports
Mentor, OH
11.2015 - 07.2016
  • Maintain all inventory incoming & outgoing
  • Established productive relationships with vendors
  • Coordinate incoming & outgoing deliveries daily
  • Manage all invoices
  • Updated regulatory price changes in system
  • Provided invoice tracking and reconciliation
  • In charge of cleanliness and neatness of the office
  • Responsible for the locking & unlocking of the business in mornings & nights

Inside Sales & Marketing

Trivisonno Real Estate Team
Pepper Pike, OH
05.2014 - 02.2015
  • Designed and operated marketing campaigns
  • Convert buyer and seller leads
  • Set buyer and seller appointments
  • Manage client database
  • Cold call potential clients
  • Circle Prospecting
  • Maintain positive relationship with all clientele

Property Manager

CA Management
Cleveland, OH
11.2012 - 09.2013
  • Constructed and implemented structures and policies
  • Oversaw compliance with local, state & federal laws & regulations
  • Conducted human resource activities
  • Maintained positive relationships with global investors
  • Coordinated all maintenance issues
  • Planned, scheduled & coordinated all appointments

Property Manager

Cleveland Property Management
03.2010 - 10.2012
  • Drafted Lease and rental agreements
  • Processed rental applications
  • Conducted background and employment checks
  • Managed move in/out paperwork
  • Ensure all proper legal documents are signed, copied & entered
  • Provide accounting support when needed

Administrative Assistant

Penske Automotive Group
Mentor, OH
03.2008 - 01.2010
  • Answer multi-line phone and direct all calls
  • Social Media marketing
  • Enter and update vehicle database
  • Greet all guests
  • Direct all incoming & outgoing calls

Education

Some College (No Degree) - Real Estate

Prudential Real Estate
Mentor OH
07-2005

High School Diploma -

Chardon High School
Chardon, OH
05-2005

Skills

  • Inside Sales
  • Cold Calling
  • Property Management
  • Flexibility with change
  • Strong self management
  • Exceptional speed in typing 60 wpm
  • Computer literate
  • Encouraging team player
  • Goal oriented leader
  • Professionalism
  • Works effectively without direct supervision
  • Positive critic

Additional Information - Summary of Skills

  • Flexibility with change
  • Strong self management
  • Exceptional speed in typing 60 wpm
  • Computer literate using programs such as MS Word, Excel, & Social Media
  • Encouraging team player
  • Goal oriented leader
  • Very professional with honesty and integrity
  • Works effectively without direct supervision
  • Positive critic

Timeline

Inside Sales/Marketing

Lake Carpet and Flooring
11.2017 - Current

Executive Administrative Assistant

Lincoln Financial Group
11.2016 - 09.2017

Manager

Vinifera Imports
11.2015 - 07.2016

Inside Sales & Marketing

Trivisonno Real Estate Team
05.2014 - 02.2015

Property Manager

CA Management
11.2012 - 09.2013

Property Manager

Cleveland Property Management
03.2010 - 10.2012

Administrative Assistant

Penske Automotive Group
03.2008 - 01.2010

Some College (No Degree) - Real Estate

Prudential Real Estate

High School Diploma -

Chardon High School

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Deanna OMalley