Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Deanna Pedersen

Alvarado,TX

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

16
16
years of professional experience

Work History

In Home Expert

AT&T
11.2018 - Current
  • Managed our team in the absence of our ISM, attending staff meeting and conducting conference calls with our director
  • Assisted in training new hires
  • Worked effectively in fast-paced environments.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Self-motivated, with a strong sense of personal responsibility.

Assistant Store Manager

AT&T
02.2015 - 11.2018


  • Conducted team meetings and assist with execution on company initiatives
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Store Sales Associate

AT&T
09.2012 - 02.2015
  • Assisted customers in finding the perfect product for their needs, resulting in higher satisfaction rates.
  • Built strong relationships with customers through personalized assistance and follow-up communication.
  • Maintained a clean and organized store environment to enhance customer experience.
  • Conducted daily store opening/closing procedures, ensuring proper security measures were followed for a safe store environment.

MULTI-Store Manager

Stride Rite
02.2009 - 09.2012
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Ran 2 profitable stores with 10-15% yearly increases

Education

High School Diploma -

Everman High School

Skills

    Friendly, Positive Attitude

    Teamwork and Collaboration

    Problem-Solving

    Attention to Detail

    Dependable and Responsible

    Computer Skills

Accomplishments

  • Finished in top 10 under my director last year.

Timeline

In Home Expert

AT&T
11.2018 - Current

Assistant Store Manager

AT&T
02.2015 - 11.2018

Store Sales Associate

AT&T
09.2012 - 02.2015

MULTI-Store Manager

Stride Rite
02.2009 - 09.2012

High School Diploma -

Everman High School

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Deanna Pedersen