Deanna Roderick
Houston,TX
Overview
4
4
years of professional experience
Work History
Hostess/Server
Cracker Barrell
Houston, TX
09.2024 - Current
- Greeted guests with Cracker Barrel hospitality, managing front-door seating flow to enhance guest experience.
- Maintained wait lists and guided guests to tables with clear communication.
- Presented menus and explained daily specials to support guest ordering.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Took food and beverage orders and entered them into POS system.
- Delivered meals, refilled drinks, and checked guest satisfaction throughout service.
- Gathered feedback from guests on food served, resolving issues and ensuring timely delivery of additional items and beverage refills.
- Cleared and cleaned tables after guests finished dining. and reset dining areas for incoming Cracker Barrel guests.
- Gathered and removed dirty dishes from tables to maintain cleanliness and glasses from tables or counters, preparing areas for next diners.
- Coordinated kitchen tickets and delivered food promptly to support servers and maintain service efficiency.
- Resolved guest concerns calmly and upheld Cracker Barrel service standards.
- Explained menu items, describing ingredients and cooking methods upon request.
Child Care Helper
Bammel Elementry
Houston, Texas
10.2022 - 06.2024
- Supervised student play areas at Bammel Elementary.
- Assisted teachers with classroom routines and daily activities.
- Prepared snack, cleanup, and childcare materials.
- Monitored hallways, restrooms, and arrival procedures.
- Guided students through safe transitions between school activities.
- Supported behavior expectations and calm classroom environments.
- Communicated student needs to teachers and school staff.
- Maintained clean, organized care spaces throughout the school day.
- Ensured cleanliness and organization in play areas to promote safety for children.
- Displayed patience and understanding when dealing with challenging behavior from the children.
- Maintained accurate records of attendance, meals served, naps taken, diaper changes.
- Assisted with potty training for toddlers.
- Supervised indoor and outdoor play activities while ensuring safety of all children at all times.
- Organized activities such as arts and crafts, songs, stories, and outdoor playtime.
- Enforced rules established by parents and guardians while providing a nurturing atmosphere for the children.
- Administered basic first aid for minor injuries and illnesses experienced by children.
- Instructed children on proper hygiene habits such as hand washing and brushing teeth.
- Read books to the children during nap time or quiet time.
- Managed multiple tasks simultaneously while maintaining focus on each individual child's needs.
- Communicated effectively with staff members regarding issues or concerns related to the care of the children.
- Encouraged positive social interaction between different age groups of children.
Education
Westfield Highschool
Houston, TX06-2024
Skills
- POS entry
- Waitlist management
- Table service
- Menu knowledge
- Order accuracy
- Customer service
- Dining room setup
- Food safety
- Guest relations
- Verbal communication
- Team collaboration
- Time management
- Attention to detail
- Dining area maintenance
- Food presentation
- Multitasking
- Ability to lift 30 pounds
- Upselling and cross selling
- Time management abilities
- Table bussing
- Special Event Management
- Liquor, wine, and food service
- Point of sale (POS) system operations
- High energy and stamina
- Hospitality service expertise
Timeline
Hostess/Server
Cracker Barrell
09.2024 - Current
Child Care Helper
Bammel Elementry
10.2022 - 06.2024
Westfield Highschool