Deanna Santana
Chula Vista,CA
Summary
Motivated, Hardworking Worker seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I would like to apply my skills into a a new career path and a new environment. I am a dependable applicant who is successful at managing multiple priorities and responsibilities with a positive attitude.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
09.2021 - 09.2023
- Happily interacted with customers during hectic periods to promote a positive and comforting environment.
- Managed to provide quick, efficient service to customers during high volume hours.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Helped management keep adequate supply on hand by notifying of shortages.
- Unpacked and put away orders of store product in a organized and timely manner.
- Restocked display cases from foods to back room storage spaces.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Prioritized customer connection and ensured customers leave satisfied after every visit.
Family Nanny
Nanny
06.2021 - 12.2021
- Assisted with housekeeping duties as well as outside tasks like running errands from grocery shopping to medical appointments and extra-curricular activities.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain eating, and sleeping habits; provided a stable routine.
- Prepared meals and snacks based on dietary guidelines.
- Maintained a clean environment all throughout household from, kitchen, living, and washroom spaces.
- Developed and implemented behavior management strategies to minimize indiscipline and guidance in attaining positive behavior.
Education
High School Diploma -
Montgomery High School
San Diego, CA06.2021
Skills
- Cash Register Operation
- Performance Improvement
- Active Listener
- Safe Food Handling
- Ordering Procedures
- Cash Handling
- Opening and Closing Duties
- Problem Solving; Solutions
- Intermediate Spanish
- Up-Selling
- Exceptional Customer Service
Additional Information
JULIA FRIGO (manager)
CONTACT INFORMATION
Work Email - US186820@starbucks.com
Store Location Number +1 (951) 723-7374
Timeline
Barista
Starbucks
09.2021 - 09.2023
Family Nanny
Nanny
06.2021 - 12.2021
High School Diploma -
Montgomery High School