To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
Overview
29
29
years of professional experience
Work History
Mortgage Loan Coordinator
Guaranteed Rate Inc
Palatine, IL
2012 - 2022
Responsible for completing files accurately, averaging 50-60 per month
Worked directly with Loan Officers; Underwriters and Closing Department to ensure that loan files meet expected timelines.
Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Worked with underwriters to fix application problems and resolve issues.
Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Checked loan documents for accuracy prior to closing.
Communicated with clients, processing teams and other third parties to achieve prompt loan closings
Mortgage Loan Processor
Mortgage Bancorp Services
Palatine, IL
1993 - 2012
Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
Processed mortgage loan applications accurately and successfully for over 20 years
Education
High School Diploma -
Maine West High School
Des Plaines, IL
06.1990
Skills
Taking responsibility, Positive language, Attention to detail and accuracy, Organizational skills, Decision making, and Multitasking
FNMA, FHLMC, FHA and VA knowledge
Proficiency with DU and LP, FHA Connection and VA Portal
Strong knowledge at calculating all income including self-employed borrowers
Strong knowledge of TRID and RESPA Compliance
Proficient/Strong knowledge working in Encompass, with prior use of Calyx Point