Deanna West
Hillsboro,OR
Summary
Competent Phlebotomy Technician with 22 years of experience working in high-volume, fast-paced hospital settings. Also working in fast paced Out patient clinic. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
23
23
years of professional experience
Work History
Phlebotomist
Kaiser Permanente
03.2010 - 10.2023
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Monitored patients for reactions and verified sample quality.
- Reviewed patient records for accuracy and completeness.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Assisted in training and onboarding new phlebotomists.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Verified proper storage and transportation of specimens to laboratories.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Reviewed and processed requisitions for laboratory tests.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Provided guidance and support to laboratory personnel.
- Developed and implemented strategies to improve phlebotomy processes.
Phlebotomist
Providence St. Vincent Medical Center
02.2001 - 01.2010
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Monitored patients for reactions and verified sample quality.
- Reviewed patient records for accuracy and completeness.
- Organized daily work based on collection priority.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Assisted in training and onboarding new phlebotomists.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Provided guidance and support to laboratory personnel.
- Performed laboratory tests to assist physicians in diagnosis.
- Participated in quality assurance and competency assessment initiatives.
- Developed and implemented strategies to improve phlebotomy processes.
Education
Associate of Science - Medical Assisting
Pioneer Pacific College
Wilsonville, OR08.2001
Skills
- Infection Control
- Paperwork Processing
- Patient Confidentiality
- Specimen Preparation
- Venipuncture
- Data Entry
- Specimen Labeling Procedures
- Patient Care
- Sample and Specimen Collection
- Patient Support
- HIPAA
- Quality Control Guidelines
- Quality Control
Timeline
Phlebotomist
Kaiser Permanente
03.2010 - 10.2023
Phlebotomist
Providence St. Vincent Medical Center
02.2001 - 01.2010
Associate of Science - Medical Assisting
Pioneer Pacific College