Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deanne Brown

Nottingham,MD

Summary

Reliable postal, retail, and nursing worker with over 8 years of experience in fast-paced production-driven settings. Adept at providing exceptional customer service and optimizing workflow processes to drive retail sales. Recognized as a proven leader, skilled in mentoring new employees to achieve success. Seeking the next step in my career. Thrives on quickly acquiring new skills and approaches daily challenges with flexibility and openness to changing needs. Known for superior work ethic, excellent communication, multitasking, and prioritization skills. Fluent in English with strong conversational abilities.

Overview

2025
2025
years of professional experience

Work History

Mail Processing Clerk

united states postal serivce
06.2021 - Current
  • Sorted and distributed incoming mail.
  • Maintained records of outgoing mail items.
  • Scanned documents into a digital format for archiving.
  • Organized packages according to size and weight.
  • Loaded mail bags onto trucks for delivery.
  • Processed customer requests for refunds or replacements of products purchased by mail order.
  • Monitored the quality of outgoing mail to ensure accuracy in addressing, labeling, and stamping requirements.
  • Inspected incoming packages for visible signs of damage prior to processing.

CNA

Genesis Healthcare System
02.2017 - 02.2020
  • Training to hire
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Light House Nursing Home

Nursing Home
05.2010 - 01.2016
  • Assisted nursing home staff with providing meals to residents.
  • Facilitated recreational activities for elderly patients, such as bingo and arts and crafts.
  • Organized and maintained supplies in the nursing home activity room.
  • Provided emotional support to residents who were feeling lonely or isolated.
  • Transported residents to medical appointments, church services, and other outings.
  • Monitored vital signs of patients during recreational activities.
  • Assisted with bathing, dressing and grooming of residents when needed.
  • Conducted weekly visits to each resident's room to check on their well-being.

Nursing

At Home
2008 - 01.2010

Started my nursing skills at an early age at home, while living with my aunt and grandmother. Seeing how my aunt would take care my grandmother who had Alzheimer's and Dementia, wasn't able able to take care herself at the time. I learned all the necessary skills in the nursing field back helping my aunt , it became a passion to always want to help others from then on.

  • Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
  • Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs. All necessary daily living.

Education

Certificate - Phlebotmy

Restorative Rescue
Baltimore, MD
01.2025

Nursing Assistant

Genesis Healthcare
Baltimore
03.2020

High School Diploma -

Forest Park High School
Baltimore, MD
06.2012

Skills

  • Service-Oriented
  • Mail Delivery
  • Certified Nursing Assistant
  • Phlebotomy
  • Retail Sales
  • Strong Organization Skills

Timeline

Mail Processing Clerk

united states postal serivce
06.2021 - Current

CNA

Genesis Healthcare System
02.2017 - 02.2020

Light House Nursing Home

Nursing Home
05.2010 - 01.2016

Nursing Assistant

Genesis Healthcare

High School Diploma -

Forest Park High School

Nursing

At Home
2008 - 01.2010

Certificate - Phlebotmy

Restorative Rescue
Deanne Brown