Deanne Hale
Fairfield,ME
Summary
Results-oriented Store Manager with over 15 years of experience in retail operations. Expertise in employee training, customer relationship management, and sales analysis to optimize performance and drive growth. Committed to maintaining high safety standards and improving overall store efficiency.
Overview
23
23
years of professional experience
Work History
Store Manager
Circle K
China , ME
03.2010 - 07.2025
- Managed daily store operations and ensured compliance with company policies.
- Trained new employees on customer service and store procedures.
- Monitored inventory levels and ordered supplies to meet demand.
- Conducted regular safety inspections and maintained a clean environment.
- Resolved customer complaints efficiently to enhance satisfaction.
- Implemented promotional displays to drive sales and increase visibility.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Updated and maintained store signage and displays.
- Established customer service standards and monitored staff compliance.
Waitress
Butchers Choice
Fairfield, Maine
01.2003 - 10.2009
- Provided exceptional customer service in fast-paced dining environment.
- Assisted team in maintaining cleanliness and organization of dining area.
- Took accurate food and drink orders from customers at tables.
- Served food and beverages promptly to enhance guest experience.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Education
Bachelor of Science - Nursing
Kennebec Valley Technical College
Fairfield, MESkills
- Problem solving
- Team building
- Employee training
- Inventory management
- Sales analysis
- Visual merchandising
- Customer relationship management
- Safety compliance
- Effective communication
- Time management
- Cash handling
- Multitasking and organization
- Team leadership
- Friendly and positive
- Shift scheduling
Timeline
Store Manager
Circle K
03.2010 - 07.2025
Waitress
Butchers Choice
01.2003 - 10.2009
Bachelor of Science - Nursing
Kennebec Valley Technical College
Similar Profiles
Kevin McclaryKevin Mcclary
Customer Service Representative at Circle KCustomer Service Representative at Circle K
Rolando FloresRolando Flores
Customer Service Representative at Circle KCustomer Service Representative at Circle K
Kaidence MarshallKaidence Marshall
Customer Service / Cashier at Circle KCustomer Service / Cashier at Circle K
Olivia AndersonOlivia Anderson
Customer Service Representative at Circle KCustomer Service Representative at Circle K
William HarrisWilliam Harris
Chaplain at U.S. Army ReserveChaplain at U.S. Army Reserve