DeAnne Semonin
Promedica Physicians Group
Sylvania,OH
22
years of professional experience
Multi-tasking Team Lead experienced in care coordination and patient support. Enhanced patient satisfaction through effective communication with referring physicians and optimized service quality. Managed scheduling and follow-up processes, ensuring comprehensive care management.
Work History
Clinical Staff Assistant
1 Year 10 Months- Supported pre-operative preparations, adhered to safety protocols and promoted efficiency standards.
- Maintained accurate medical records using electronic health record (EHR) systems, supporting data integrity.
- Facilitated communication between surgeons and patients, addressing inquiries and providing essential information.
- Assisted providers with pre- and post-op appointments and procedures.
- Increased efficiency of medical supply inventory management through regular monitoring and reordering when necessary.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Team Lead
16 Years 6 Months- Enhanced customer experience through delivery of superior services and effective issue resolution.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, optimizing the quality of patient-centered services.
- Facilitated patient referrals to specialists and healthcare providers to enhance care management plans.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Developed relationships with referring physicians' offices, fostering strong communication channels that benefited both parties in coordinating patient care.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Collaborated with interdisciplinary teams to create comprehensive care plans, improving patient-centered service quality.
Medical Assistant
4 Years 8 Months- Gathered client medical histories, medication details, symptoms, and allergies to ensure comprehensive patient information.
- Escorted patients to exam rooms, addressed questions, and ensured readiness for physician examinations.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Organized patient referrals to specialists or other healthcare providers to ensure comprehensive care management plans.
Education
Associate of Applied Science - Medical Assisting
- 3.8 GPA
Skills
Patient Care Coordination
Patient referral management
Clinical documentation expertise
Complex Problem-solving
Time management
Direct patient care
Awards
The Rose Award, ProMedica
August 2023
Recognizing Outstanding Service and Excellence
Timeline
Clinical Staff Assistant
Reconstructive and Aesthetic Surgeons, Inc
10.2024 - CurrentRead More
Team Lead
Promedica Physicians Group
02.2010 - CurrentRead More
Medical Assistant
Gem City Surgical Associates
01.2005 - 09.2009Read More
Stautzenberger College
Associate of Applied Science from Medical Assisting
Read More