Kathya Martinez
Dallas,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Clinical Staff Assistant
UTSouthwestern Medical Center
09.2022 - Current
- Demonstrated flexibility in adapting to changing clinic needs, often taking on additional responsibilities during busy periods or staffing shortages.
- Cultivated strong relationships with patients over time due to consistent displays of empathy, attentiveness, and professionalism throughout their treatment journey at the clinic.
- Contributed to a positive work environment by maintaining an organized workspace and assisting coworkers with various tasks as needed.
- Scheduled patients for follow-up appointments, consults visit from internal providers referrals, and various other scheduling related task.
- Verified patient insurance coverage and collected required co-payments at check-in.
Warehouse Associate
Stitch Fix
08.2018 - 04.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Worked safely around moving machinery.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Helped train new employees in safe practices and warehouse procedures.
Cashier/Customer Service
Exxon Gas station
04.2013 - 03.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
W. T. White High School
Dallas, TX06.2010
Skills
- Customer Service
- Cashier (5 years)
- Warehouse Experience (2 years)
- Bilingual
- Detail-oriented approach
- Appointment scheduling efficiency
- Organizational Skills Excellence
- Patient-focused care
- Compassionate
- HIPAA Compliance Knowledge
Timeline
Clinical Staff Assistant
UTSouthwestern Medical Center
09.2022 - Current
Warehouse Associate
Stitch Fix
08.2018 - 04.2021
Cashier/Customer Service
Exxon Gas station
04.2013 - 03.2018
High School Diploma -
W. T. White High School
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