Natalia De La Rosa
Dallas,TX
Summary
Highly trained individual and skilled communicator who effectively interacts with patients, staff, and other healthcare professionals. Remarkable background in scheduling appointments, processing referrals, and providing diagnosis and treatment plans to patients. Strong knowledge of medical terminology and HIPAA regulations.
Overview
17
17
years of professional experience
Work History
Clinical Staff Assistant
Ut Southwestern Medical Center
02.2024 - Current
- Cultivated strong relationships with patients over time due to consistent displays of empathy, attentiveness, and professionalism throughout their treatment journey at the clinic.
- Reduced wait times for patients by effectively coordinating appointment schedules with clinical staff availability.
- Contributed to a positive work environment by maintaining an organized workspace and assisting coworkers with various tasks as needed.
Sr. Medical Interpreter
Parkland Health & Hospital System
08.2021 - 11.2021
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Converted written materials from one language to another, documenting encounters in EPIC.
Health Services Associate
Parkland Health & Hospital System
01.2021 - 07.2021
- Reviewing of service requests for completeness of information for the Parkland Community Health Plan, collection and transfer of clinical and non-clinical data, forwarding to clinical reviewer any requests, initial screening for members enrollment, answering phones from patients and medical staff, Spanish translation of clinical messages.
Women's Health Educator (Maple Women's Health Ctr)
Parkland Health and Hospital Systems
08.2017 - 01.2021
- Promoting good health and disease prevention within our community, face-to-face health education, completing assessments for providers to know new patients better, scheduling appointments, and phone inquiries.
- Promoted available resources and connected individuals with services.
- Participated in community outreach activities to promote health education initiatives.
Medical Practice Assistant
Parkland Health and Hospital Systems
03.2012 - 03.2017
- Crossed-trained Medical Practice assistant.
- Maintained accurate medical records, contributing to efficient healthcare processes and better patient outcomes.
- Participated in ongoing professional development activities to stay current on industry trends and advancements in medical practice management.
- Assisted medical providers with patient examinations and treatments, ensuring a high standard of care.
Medical Spanish Interpreter
Parkland Health and Hospital Systems
03.2008 - 03.2012
- Medical interpreters will provide quality customer care by interpreting face-to-face, by phone, or by using ALVIN (All Languages Video Interpreters Network), and by effectively communicating concerns about patients by translating or interpreting.
Education
Associate of Science -
Dallas College
Dallas, United States08.2024
Skills
- HIPAA Compliance Knowledge
- Patient Care Coordination
- Document Preparation/ records maintenance
- Informed Consent Process
- Specimen handling/ collections
- Live Interpretations
- Bilingual in Spanish and English
- Outgoing team player with outstanding organizational, and analytical skills, and able to multitask
Languages
Spanish
Native or Bilingual
Timeline
Clinical Staff Assistant
Ut Southwestern Medical Center
02.2024 - Current
Sr. Medical Interpreter
Parkland Health & Hospital System
08.2021 - 11.2021
Health Services Associate
Parkland Health & Hospital System
01.2021 - 07.2021
Women's Health Educator (Maple Women's Health Ctr)
Parkland Health and Hospital Systems
08.2017 - 01.2021
Medical Practice Assistant
Parkland Health and Hospital Systems
03.2012 - 03.2017
Medical Spanish Interpreter
Parkland Health and Hospital Systems
03.2008 - 03.2012
Associate of Science -
Dallas College
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