Deanne Taggart
Dallas,TX
Summary
With 8+ years of experience in event planning, account management, and customer sales and service, I possess extensive expertise. Throughout my career, I have honed my skills in creating unforgettable experiences for clients and ensuring their satisfaction. I efficiently manage and organize all aspects of my work, dedicated to delivering exceptional results and thriving in fast-paced environments. As a results-driven management professional with a proven ability to lead teams to success, I prioritize team collaboration, operational efficiency, and achieving measurable outcomes. My adeptness at strategic planning, process improvement, and fostering a culture of accountability and excellence is well-known. Recognized for adaptability and consistently meeting changing organizational needs.
Overview
8
8
years of professional experience
Work History
Manager of Meetings and Events Services
Muv, Inc
01.2024 - Current
- Managed and motivated the Event Management Team to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Event Manager
MUV, Inc
06.2021 - Current
- Spent 75% of work time overseeing and managing ground transportation logistics for client events
- Worked directly with Event Planners and other related personnel
- Managed the event transportation from A-Z from the office and on-site as required
- Executed multiple client events simultaneously (up to 30 at the same time), determined vehicle and staffing needs, manifest management, interacted with clients and affiliates through phone calls, email, and in-person meetings
- Processed changes to reservations through multiple outlets
- Coordinated with venue and hotel staff
- Resolved immediate and delayed client issues
- This position required interacting positively with clients, strong multi-tasking while maintaining efficiency and accuracy, high level of organization and attention to detail, strong verbal and written communication skills, able to solve complex problems, and the ability to keep up in a very fast paced environment
Manager of Meetings, Events & Marketing
Aerus LLC
03.2017 - 05.2019
- Spearheaded all corporate meetings and events including but not limited to: project management from start to finish, identifying key events, negotiating and executing contracts, food and beverage, registration, rooming lists, transportation, internal team training for attendees, maintaining pre-post event communication and attendance
- Responsible for creating and adhering to budgets up to $1M
- Knowledge of KPIs and marketing techniques for event management
- Highly skilled in project management, excellent organizational skills, outstanding communication and negotiation abilities, a knack for problem solving, and a team player with leadership skills
Education
Bachelors of Arts - Psychology
University of Arizona
Tucson, AZSkills
- Effective Project Management
- Event Planning/Execution
- Financial Budget Oversight
- Contract Negotiation Expertise
- Logistics management
- Employee training
- Stakeholder communication
- Sales & Margin Improvement
- Attention to detail
- Conflict resolution
- Problem solving
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Task delegation
- Relationship building
- Strategic planning
- Operations management
- Cvent
- Microsoft Suite
Timeline
Manager of Meetings and Events Services
Muv, Inc
01.2024 - Current
Event Manager
MUV, Inc
06.2021 - Current
Manager of Meetings, Events & Marketing
Aerus LLC
03.2017 - 05.2019
Bachelors of Arts - Psychology
University of Arizona
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