Dedicated office manager with a strong background in customer service, scheduling, and employee supervision. Proven track record of enhancing operational efficiency and increasing customer satisfaction.
Work History
Office Manager
1 Year 7 Months
Resourceful Plumbing Llc | 01.2025 - Current
Coordinated daily office operations, ensuring efficient workflow and resource allocation.
Managed scheduling for plumbing technicians, optimizing appointment efficiency and customer satisfaction.
Maintained accurate inventory records, supporting timely procurement of plumbing supplies.
Developed and implemented office procedures that improved communication across teams.
Assistant Manager
2 Years 4 Months
Lane Bryant | 10.2020 - 02.2023
Oversaw daily store operations, ensuring compliance with company policies and procedures.
Trained and mentored team members to enhance customer service and operational efficiency.
Analyzed sales performance data to identify trends and improve merchandising strategies.
Developed employee schedules to optimize staffing levels during peak business hours.