DEANTHONY BROWN
Software Engineer
Houston,Tx
Summary
Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Support Technician
MyComputerCareer
01.2020 - 01.2024
- Provide first-level support for software and hardware issues, assisting clients with troubleshooting for Windows and Mac systems, Microsoft 365, and common software applications
- Document client interactions and update internal knowledge base for streamlined support, demonstrating strong attention to detail and organizational skills
- Utilize remote troubleshooting tools and ticketing systems to address client issues efficiently and escalate when necessary
- Configured hardware, devices, and software to set up work stations for employees.
Sr. Environmental Specialist
Harsco Environmental
01.2014 - 01.2024
- Evaluated emerging technologies for their potential impact on the environment, providing valuable insights into future trends and opportunities for innovation.
- Aligned corporate goals with environmental regulations by developing comprehensive policies and procedures for all aspects of operations.
- Maintained detailed records of all permitting activities, ensuring accurate documentation was readily available for internal reviews or regulatory inspections.
- Led a team to uphold environmental compliance and safety, increasing efficiency by 25% and reducing incidents by 15% through routine inspections and hazard mitigation
- Developed and implemented training programs that enhanced team competency and maintained a 100% equipment readiness and compliance record
- Gained experience in team leadership, problem-solving, and technical issue management, key competencies in IT support environments
- Knowledge and hand-on experience with operating systems (maintenance, troubleshooting)
- Deep understanding of modern software concepts
- Developed robust emergency response plans to address potential incidents related to hazardous materials handling or spills.
Education
Bachelor's - Business
Lemar University
Houston, Tx 01.2006 - 01.2008
Programming - Software Engineering
NuCamp
Houston, TX 11.2021 - 05.2023
Skills
Databases
Troubleshooting skills
Javascript
HTML and XML
Remote support
Software installation
Websites
Timeline
Programming - Software Engineering
NuCamp
11.2021 - 05.2023
Support Technician
MyComputerCareer
01.2020 - 01.2024
Sr. Environmental Specialist
Harsco Environmental
01.2014 - 01.2024
Bachelor's - Business
Lemar University
01.2006 - 01.2008
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