Ashley Dear
Dupuis Tire and Service Center
Bridge City,TX
7
years of professional experience
Dedicated professional with strong customer service skills. Experienced in efficiently processing transactions and managing service requests while building lasting relationships with clients.
Work History
Service Writer
1 Year 2 Months- Assisted customers in identifying service needs and recommending appropriate solutions.
- Coordinated with technicians to prioritize service requests based on urgency and complexity.
- Processed work orders efficiently, ensuring timely completion of customer requests.
- Documented vehicle service history accurately to ensure consistency and reliability.
Bartender
3 Years 2 Months- Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
- Provided exceptional customer service, addressing patron inquiries and requests promptly.
- Maintained bar cleanliness and organization to ensure efficient service operations.
- Collaborated with team members to develop new drink recipes and menu items.
- Trained new bartenders on proper drink preparation techniques and bar protocols.
- Monitored inventory levels, assisting in stock management and ordering supplies as needed.
- Managed cash handling procedures, ensuring accuracy in transactions and end-of-shift reconciliations.
- Implemented cost-effective practices, reducing waste while maintaining product quality.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
Cashier
2 Years 1 Month- Managed cash register operations, ensuring balanced till at end of shifts.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new staff on operational procedures and customer interaction best practices.
- Assisted in inventory management, restocking shelves, and maintaining product displays.
- Implemented streamlined checkout processes to reduce wait times for customers.
- Monitored sales trends to identify popular products and inform inventory decisions.
- Collaborated with team members to enhance overall store presentation and customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma
Skills
Customer service
Work order management
Customer relations
Sales transactions
Service documentation
Invoice filing
Point-of-sale systems
Computer skills
Team collaboration
Teamwork and collaboration
Appointment scheduling
Technical documentation
Effective writing
Relationship building
Service appointment coordination
Timeline
Service Writer
Dupuis Tire and Service Center
06.2025 - CurrentRead More
Bartender
Texas Avenue Tavern
03.2022 - 05.2025Read More
Cashier
A to Z Smoke Shop
01.2020 - 02.2022Read More
Bridge City Highschool
High School Diploma
Read More