Deavine Hoadley
Walmart
San Angelo,TX
2
years of professional experience
Adaptable early-career retail associate with experience as an Online Personal Shopper and Seasonal Guest Advocate. Skilled in customer service, cash handling, team collaboration, and quick problem-solving. Focused on accurate orders, smooth transactions, and positive guest experiences.
Work History
Online Personal Shopper
11 Months- Picked online customer orders using handheld devices, ensuring accurate item selection and substitution decisions.
- Located merchandise quickly across sales floor and backroom to meet order fulfillment targets.
- Staged completed orders for pickup, maintaining product organization and temperature control standards.
- Communicated item unavailability and substitution options to support order accuracy and customer satisfaction.
- Adapted to changing order volume and prioritized tasks to maintain efficient workflow.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Seasonal Guest Advocate
5 Months- Greeted guests and delivered friendly service across sales floor, checkout, and service desk.
- Processed returns, exchanges, and refunds while following store policies and transaction accuracy standards.
- Operated POS registers and handled cash, card, and mobile payments with attention to detail.
- Resolved guest concerns promptly by identifying solutions and escalating complex issues when needed.
- Maintained clean, organized front-end areas and restocked supplies to support smooth daily operations.
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
Education
Bachelors - Business Administration, Communication
High School Diploma
Skills
Patience and empathy
Customer service expertise
Sales experience
Product picking
Customer service
Customer assistance
Work ethic and integrity
Time management skills
Cash handling
Cleaning and sanitizing
Team collaboration
Money handling
Written and verbal communication
Professionalism and courtesy
Order taking
Timeline
Online Personal Shopper
Walmart
11.2025 - CurrentRead More
Seasonal Guest Advocate
Target
10.2024 - 03.2025Read More
Angelo State University
Bachelors from Business Administration, Communication
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Stamford High School
High School Diploma
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