DEAYSIA GAMBLE
Humble,TX
Summary
Organized office support professional skilled in case coordination, legal document preparation, and records management within public defense. Facilitates communication between attorneys, clients, and external parties to meet deadlines and address routine challenges. Delivers customer service and sales support that strengthens client-facing operations.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Server / Bartender
Pappas Seafood House
Houston, TX
02.2025 - Current
- Built rapport with diverse clientele, assessed needs, and suggested menu and beverage selections to support sales and guest satisfaction.
- Processed point-of-sale payments accurately, handled cash responsibly, and followed alcohol-service regulations.
- Explained menu items, ingredients, pricing, and policies while resolving customer concerns in a professional manner.
- Supported a fast-paced team environment by providing attentive, courteous service.
Sales Associate
Dillard's
Deerbrook, TX
01.2024 - Current
- Built customer relationships and encouraged repeat business while achieving individual and department sales goals.
- Identified customer needs and recommended products through consultative, customer-focused sales, enhancing overall customer satisfaction.
- Provided customers with accurate explanations of pricing, warranties, and return policies to enhance understanding.
Legal Secretary II
Monterey County Public Defender's Office
, CA
01.2017 - 01.2024
- Provided administrative and legal support to attorneys in a high-volume public defender's office.
- Coordinated with attorneys, clients, courts, and stakeholders to facilitate case preparation and adhere to deadlines.
- Prepared, organized, maintained, and processed confidential legal documents, client records, and case files.
- Used Karpel case management software to maintain case information and support accurate, organized recordkeeping.
- Communicated with clients about legal processes and documentation requirements, ensuring clarity and understanding of case-related information.
- Assisted with post-conviction relief matters, including Proposition 47 petitions, Penal Code 290 relief, and pardon-related requests.
- Assisted clients in navigating referrals and coordinating resources for housing, transportation, rehabilitation, and support services.
Education
Some College (No Degree) - Business Administration
Lonestar
Houston, TX10-2026
Skills
- Case coordination
- Legal document preparation
- Records management
- Document organization
- Professional communication
- Client relations
- Conflict resolution
- Customer service
- Point of sale
- Order management
- Sales techniques
- Shift coordination
Certification
- CPR Certified
- Food Handler
- TABC
- Education and additional training available upon request.
Timeline
Server / Bartender
Pappas Seafood House
02.2025 - Current
Sales Associate
Dillard's
01.2024 - Current
Legal Secretary II
Monterey County Public Defender's Office
01.2017 - 01.2024
Some College (No Degree) - Business Administration
Lonestar