Debanhi Sanchez
Rosenberg
Summary
Dedicated receptionist with expertise in organization, time management, and appointment scheduling. Committed to enhancing customer experiences through a professional demeanor and service-oriented mindset.
Overview
10
10
years of professional experience
Work History
Receptionist
Parvada Cowork
Monterrey N.L
09.2022 - 01.2026
- Managed front desk operations, ensuring a welcoming environment for clients and visitors.
- Coordinated scheduling and appointment management for multiple meeting rooms.
- Led new customer visitors experience through feedback collection and process adjustments.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Food & Beverage Supervisor
Gabbys Snowcones
Rosenberg, TX
03.2016 - 03.2020
- Supervised daily operations of food and beverage service, ensuring adherence to quality standards.
- Trained and mentored staff on customer service protocols and product knowledge.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty through effective communication skills.
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
Dental Secretary
Ace T Dental
Rosenberg, TX
03.2019 - 06.2019
- Assisted in preparation and sterilization of dental instruments and equipment.
- Provided patient support during procedures, ensuring comfort and cooperation.
- Maintained accurate patient records and updated charts as needed.
- Built rapport with pediatric patients, creating a positive atmosphere that eased their anxiety about dental visits.
- Managed patient scheduling and appointment confirmations to optimize office efficiency.
- Coordinated communication between dental staff and patients to enhance service quality.
Education
High School Diploma -
Terry High School
Rosenberg, TXSkills
- Organization skills
- Time management
- Telephone skills
- Appointment scheduling
- Professional demeanor
- Service-oriented mindset
- Bookkeeping
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Parvada Cowork
09.2022 - 01.2026
Dental Secretary
Ace T Dental
03.2019 - 06.2019
Food & Beverage Supervisor
Gabbys Snowcones
03.2016 - 03.2020
High School Diploma -
Terry High School