Debbie Arriaga
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Appointment Setter
American Benefits Advisor
02.2024 - Current
- Set appointments with salespeople and potential customers.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
- Answered phone calls and answered questions from potential customers.
Caregiver
Cardinal Senior Care
08.2022 - 02.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Caregiver
Heights of Bulverde
01.2022 - 07.2022
- Assisted clients with activities of daily living, promoting independence and quality of living.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Customer Service Representative
Collabera/Accenture/Contract
03.2021 - 12.2021
- Received inbound calls from the Ohio Department of Health for the COVID-19 vaccine
- Delivered high level of service and support to each customer, paving way for future business opportunities.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Customer Service Representative
Harland Clarke/Temporary
11.2019 - 08.2020
- Took inbound call from existing members from several banks regarding their online bank accounts.
- Assisted customer with balances, transferring between accounts, unlocking accounts and resetting passwords
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Business - Business
San Antonio College
San Antonio, TXHigh School Diploma -
Holmes High School
San Antonio, TXMedical Office
Career Point College
San Antonio, TXSkills
- Customer service
- Caregiving
- Inbound and outbound calling
- Call center experience
- Inside Sales
- Appointment Setting
- Data Entry
- Computer Literate
Timeline
Appointment Setter
American Benefits Advisor
02.2024 - Current
Caregiver
Cardinal Senior Care
08.2022 - 02.2023
Caregiver
Heights of Bulverde
01.2022 - 07.2022
Customer Service Representative
Collabera/Accenture/Contract
03.2021 - 12.2021
Customer Service Representative
Harland Clarke/Temporary
11.2019 - 08.2020
Business - Business
San Antonio College
High School Diploma -
Holmes High School
Medical Office
Career Point College