Debbie Dalberg
Clerical human resource administrator
Minneapolis,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Credit Representative Clerk
AT@T
Minneapolis, MN
08.1996 - Current
In my role at AT&T, I scheduled our employees
Via incoming calls instant messaging emails or approving forms
I used scheduling programs as well as call monitoring programs this wants to reschedule people to make sure that we had enough reps on to take incoming calls
My day was spent responding to, and reacting to people needing time off or representatives needing schedule changes throughout the day
I have experience in Microsoft products
As well as Aveya CMS and total view
Education
Coon Rapids High School
Coon Rapids, MN05.1982
Skills
- Customer Experience
- Debt Recovery
- Accounts Payable and Receivable
- Credit and Cash Payments
- Calendar Maintenance
- Customer Needs Assessments
- Customer Satisfaction
- Human Resources Department Processes
- Collection Calls
- Customer Accounts Management
- Creative Solutions
- Office Supplies and Inventory
- Active Listening
- Administrative Support
- Office Support
- Microsoft Dynamics
- Past Due Procedures
- Daily Reports
- Critical Thinking
- Past Due Account Management
- Greeting Visitors
- Information Updates
- Call Control
- Customer Support
- Cash Register Operations
- Problem Resolution
- Inbound Calls
- Brand Loyalty
- Inventory Management
- Store Opening
Timeline
Credit Representative Clerk
AT@T
08.1996 - Current
Coon Rapids High School