Debbie Johnson
Gallatin,TN
Summary
With nearly four decades in cash handling, customer services and sales experience I feel I could be an asset to the team.
Overview
25
25
years of professional experience
Work History
Customer Service Representative
Thorntons Gas Station
12.2009 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Processed transactions utilizing pos system, involving cash and debit. ensuring security of said items
Custodian
Sumner County Government
03.2020 - 12.2023
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Streamlined facility maintenance by promptly addressing minor repairs.
Teller 1
Charter One Bank
05.1999 - 04.2004
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Education
High School Diploma -
Alcona High School
Lincoln,Mi06.1985
Skills
- Complaint Resolution
- Data Entry
- Scheduling
- Product Knowledge
pool and billiards
I've been an avid pool player for quite some time. Most recently my nine ball team won playoffs during league. My eight ball team placed third in our division during city championships in 2022.
Languages
Spanish
Limited Working
Timeline
Custodian
Sumner County Government
03.2020 - 12.2023
Customer Service Representative
Thorntons Gas Station
12.2009 - Current
Teller 1
Charter One Bank
05.1999 - 04.2004
High School Diploma -
Alcona High School
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