Debbie Stanley
Summary
Customer service professional with strong skills in point-of-sale operation, prescription handling, and appointment scheduling. Committed to creating welcoming environments and resolving inquiries efficiently.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
McHugh Pharmacy
West Columbia, South Carolina
06.2023 - 08.2025
- Guided customers in product selection and addressed inquiries to enhance their shopping experience at McHugh Pharmacy.
- Processed customer transactions efficiently using pharmacy point-of-sale system.
- Handled prescription orders, ensuring accuracy and compliance with regulations.
- Delivered exceptional service to foster a welcoming environment for all customers, contributing to customer satisfaction.
Customer Service Representative
Kenny's Auto
West Columbia, South Carolina
06.2021 - 06.2025
- Coordinated scheduling of appointments for work orders to ensure timely service delivery.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Engaged customers in conversation to identify needs, address issues, and provide accurate product information.
- Collected deposits or payments and arranged for billing.
Bakery Assistant
Lowes Foods
Columbia SC, SC
03.2021 - 06.2021
- Prepared and baked diverse bread and pastries, contributing to menu variety and customer satisfaction.
- Ensured cleanliness and organization of workstations and equipment to maintain high hygiene standards.
- Followed food safety protocols to ensure product quality and hygiene standards.
- Addressed customer inquiries about bakery products, enhancing customer experience and loyalty.
- Monitored inventory levels and restocked ingredients.
Baker
BI-LO
Columbia, SC
03.2020 - 03.2021
- Baked fresh bread and pastries daily using commercial ovens and mixers.
- Ensured cleanliness and organization of baking area to meet safety standards.
- Monitored inventory levels and ordered ingredients to support production needs.
- Coordinated with team members to enhance product displays for promotions.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
Education
GED -
Dreher
South Carolina04-1988
Skills
- Point-of-sale operation
- Prescription handling
- Product knowledge
- Appointment scheduling
- Inventory management
- Customer relationship management
Timeline
Customer Service Representative
McHugh Pharmacy
06.2023 - 08.2025
Customer Service Representative
Kenny's Auto
06.2021 - 06.2025
Bakery Assistant
Lowes Foods
03.2021 - 06.2021
Baker
BI-LO
03.2020 - 03.2021
GED -
Dreher