Debbie Worley
Camano,WA
Summary
Skilled scheduling professional with comprehensive experience in managing calendars, coordinating logistics in a fast-paced environment. Navigating insurance, coding, pre-authorization and a commitment seamless operations. Strong focus on organization skills to ensure efficiency and minimize conflicts. Adapting easily to the changing needs and maintaining effective communication with team members and patients.
If your looking for efficiency, reliability and flexibility I'm ready to join your team.
Overview
2027
2027
years of professional experience
Work History
Scheduling Coordinator Clinical Data Analyst
Western Washington Medical Group
Everett, WA
1992 - Current
- Manage multiple schedules and prioritize tasks to meet demands of fast paced medical practice.
- Scheduling clinic appointments, labs, procedures, diagnostic imaging that may require coordination of multiple providers, services and facilities. Optimize provider availability and patient access.
- Committed to excellent patient care.
- Greeting and interacted with patients to provide information, answer questions, aid with procedure preparation instructions and assist with appointment scheduling.
- Implemented strategies to improve overall patient retention reducing cancellations and no show appointments.
- Developed training materials and coordinated training sessions for new hires, ensuring consistent seamless integration into the team and understanding of scheduling protocols.
- Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
- Proactively identified scheduling issues and developed solutions to improve efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Answering multi phone line system.
- Enhanced communication between departments, ensuring smooth scheduling adjustments and updates.
- Performed various administrative tasks. Managed patient records using electronic medical record (EMR) systems for accurate data entry and retrieval. Coordinate and completes all associated forms/surgical packets necessary for clinic and procedures. Filing, copying and faxing documents.
- Utilized advanced software tools like Excel, Outlook, Athena, EPIC and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Verifying insurance coverage, eligibility, medical coding, obtaining referrals and pre authorization.
Education
High School Diploma -
Mariner High School
Everett, WAMedical Coding/Medical Anatomy
Everett Community College
Everett, WASkills
- Schedule Management
- Patient Scheduling
- Insurance Verification
- Time Management Skills
- Strong Work Ethic
- Problem-Solving
- Quality Assurance
- Confidentiality Requirements
- Referral Coordination
- Experience Performing Clerical Duties
- Customer Service and Support
- Data analysis skills
Timeline
Scheduling Coordinator Clinical Data Analyst
Western Washington Medical Group
1992 - Current
High School Diploma -
Mariner High School
Medical Coding/Medical Anatomy
Everett Community College